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How to personalize customer service correspondence via email

Workplace Insight

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations.

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How to Protect Yourself from Online Scams

Success

If you’ve felt like the number of scammy emails coming through your inbox has risen in the last year, you’re not alone. Listen to this week’s episode of the rich & Regular podcast about coping with financial fraud and continue reading below to learn how to protect yourself from online scams. . Listen to your gut.

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How to Save Money on Your Car Insurance

Success

You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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7 Types of Competitive Advantages and How to Develop Yours

Success

Create a positive company culture and constantly improve your customer service. It spreads in invisible ways such as word-of-mouth, email, message boards, and Facebook groups. The post 7 Types of Competitive Advantages and How to Develop Yours appeared first on SUCCESS. Poor ethics and lack of honesty are like a rot.

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Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

LEADERASSISTANT.COM

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. In this episode, Leslie talks about how to land your ideal EA role, facing your fear, telling your story, and tips on public speaking. LEADERSHIP QUOTE A leader sees greatness in other people.

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12 Customer Service Lessons

Make or Break Moments

Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers. Keep it personal Don’t make the customer work Foster Relationships Go Above and Beyond Be enthusiastic Be helpful without being annoying (good one!)