Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform
Stephanie LH Calahan
AUGUST 20, 2012
Friday night I learned that one of my favorite pod-casting sites, Cinch.fm , was shutting down. I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Facebook [link]. The news hit me like a lead brick.
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