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45 Professional Development Books to Level Up Your Career and Your Life

Success

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. Co-author Scott Schwertly, founder of Ethos3, a presentation design and training boutique in Nashville, Tennessee, offers a proprietary test to determine each individual’s strengths.

UPS 225
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Emotional Intelligence for Administrative Assistants

Office Dynamics

Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence. True: Emotions are an inner source of energy, influence, and information.

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Qualities Of A Great Assistant

Office Dynamics

Keeps delicate information private. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener. Professional presence. Political knowledge. Anticipation of needs. Knows what the boss needs.

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Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. The only way to develop a sure confidence is to study the mediums of communication, the purpose and the relationships.

Skills 100
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Service Untitled» Blog Archive » Shared Information for Customer.

Service Untitled

People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding. Think about some of the ways you can share more company information with your employees. the company would be much more cohesive and efficient.

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Assistant Certifications: free webinar replay & handout

Office Dynamics

You can access more information about coaching with Joan virtually or in person. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. Some colleges offer scholarships.

IAAP 100
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Why e-Mail Isn’t Always Your Best Option

Office Dynamics

Could the information I’m communicating be taken as hurtful in any way? What information am I sending? Informing co-workers of important news? This book is a personal journey with the author into self-discovery, self-respect, and self-confidence. We have to be a good decision-maker. Is this bad news for the recipient?

Mentoring 100