Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Too much information. It works in the same way as last minute flights do.

Training 100

Training Time Zones IAAP Meeting Minutes 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

MARCH 24, 2015

All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Be sure to mark your calendar for April 1 – 30 and check out our daily informative and fun blogs. Tips to help you be more productive in your day. Feel free to respond to our blogs every day!

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 2, 2015

Keeps delicate information private. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener. Professional presence. Political knowledge. Anticipation of needs. Knows what the boss needs. Great networking skills. Analytical forward thinking skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MAY 27, 2014

For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. Could the information I’m communicating be taken as hurtful in any way? What information am I sending?

Skills 100

Skills Etiquette Social Media Mentoring 100

Recruit CRM

FEBRUARY 9, 2022

Read more: A Recruiter's Etiquette Guide to Remote Hiring. Along with this, recruitment software can accelerate the entire process by organising your data and presenting you with the most relevant information, allowing you to make the best hiring decision. A smooth remote onboarding process requires thorough planning.

Social Media 114

Social Media Collaborate Agencies Skills 114

Office Dynamics

MARCH 23, 2015

Should you be formal or informal? Keep this in mind as you consider the following two points. What is my relationship with this person? How you communicate with someone has a lot to do with your current relationship. Are details important, or is brevity key? Consider the other person’s needs and preferences. Joan Burge.

Skills 100

Skills Etiquette Phones Goals 100

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Whether it’s helping you plan a trip together or you need an in-depth training session on TRAVO.com, please email us at help at travo dot com. Absolutely.

Travel 100

Travel Administrative Professionals Agencies International 100

Office Dynamics

OCTOBER 14, 2009

I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Incomplete information. • Too much information. Conveying sensitive or confidential information. Maybe you want to get a copy.). No specific action step.

Etiquette 100

Etiquette Training Management 100

Worxbee

DECEMBER 20, 2021

What sort of information should they be prepared to share? Your job applications represent sets of data, which algorithms are trained to skim. While you might not be a fan of being on camera, it’s about etiquette and setting a professional tone. What technology will be used? What happens at each step? Be respectful of time.

Interviewing 122

Interviewing Etiquette Salary Agencies 122

Office Dynamics

OCTOBER 14, 2009

I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Incomplete information. • Too much information. Conveying sensitive or confidential information. Maybe you want to get a copy.). No specific action step.

Etiquette 100

Etiquette Training Management 100

Service Untitled

APRIL 30, 2009

Think about some of the ways you can share more company information with your employees. Things like this not only keep employees informed, but also helps make them feel more important and engaged with what’s going on at your company and most importantly, where it’s going.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

Office Dynamics

MARCH 12, 2015

You can access more information about coaching with Joan virtually or in person. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. Some colleges offer scholarships.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Allwork

NOVEMBER 6, 2023

When you were having an informal chitchat with somebody to a formal boardroom table, there’s different then change your environment to the right setting for the right tone of that meeting or the type of work that you’re doing as well. You can also find flexible space in motorway, service stations, in shops, train stations.

AT&T 245

AT&T Environment Travel Restaurants 245

BMT Office Administration

OCTOBER 4, 2022

If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. Companies would record customer support calls to ensure customer satisfaction and use them for future employee training. Why is this valuable information?

Filing 52

Filing 2020 Suppliers Social Media 52

Office Dynamics

APRIL 3, 2017

Aside from my blogs, we have several guest bloggers providing amazing information! Thousands of employees tell me they can’t attend training because their company won’t pay for it. One of the major ways we do that is to host our annual blog-a-thon whereby we post a blog every work day in the month of April. I had 29 secrets!

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

BioTeams

JUNE 30, 2020

However often their success is left totally to chance” A series of recommendations are outlined in the article itself but the one stands out for me which is based on etiquettes and processes used in aviation. The term ‘sterile cockpit’ is relevant here for virtual meetings and can be borrowed to foster focus.

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Laughing all the Way to Work

AUGUST 15, 2009

The space crew had a robot that waved its mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Stephanie LH Calahan

MARCH 25, 2011

Collecting business cards or other forms of contact information is only the first step in networking.  From Clutter To Actionable Information. How do you turn them into actionable information? Thanks to Peter Coombs of FRONTLINE Training & Consulting.   Sometimes it is the only step people do consistently. 

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She recommended obtaining career-specific training, rather than generic, general, non-desk specific training. “We We need to bring training and development into the profession about the profession ,” she said.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Here is a great site for that information. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. She recommended obtaining career-specific training, rather than generic, general, non-desk specific training. “We We need to bring training and development into the profession about the profession ,” she said.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Laughing all the Way to Work

FEBRUARY 22, 2009

This government site gives you that information and more. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Too much information. Meetings Plus: Taking them offline On the job tips for new Admins.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

JANUARY 13, 2014

Let the primary focus begin with becoming educated and a thoroughly informed consumer. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs.

Networking 100

Networking 2004 2009 Etiquette 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

MARCH 31, 2010

Toll collectors need to have customer service training also. They need to be hired because they can not only do the job, but be able to deal with the customers – just like any other consumer oriented position.

Customer Service 40

Customer Service Etiquette 2008 2009 40

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones 100

Time Zones IAAP 2009 International 100

Service Untitled

OCTOBER 12, 2010

Many agents politely listen, but consider the training course just a supplement to common sense. Training needs to start with a clear objective, and role-playing places the service representative into the shoes of the customer, and helps to bring clarity to particular situations. How do we then make it more interesting and applicable?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or Too much information. Do you like what you do?

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MARCH 20, 2010

If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. I like to have a contact card with my buddys general information in it such as log ins and passwords as appropriate. Too much information.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100