Remove Confidence Remove Email Remove Examples Remove Phones
article thumbnail

The 3-Sentence Email Guaranteed to Get a Response

Success

This sentence must contain these specific elements: Why the recipient should care about your email. For example, “I love your latest blog, and I’m writing with a related question.” If your real goal is a phone call, don’t ask, “Could we have a phone call some time?” Be nervous, but don’t send a nervous email.

Email 288
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Here’s an example: “Hi, I’m Jenny. The prospect is now a patient and has referred dozens of friends.

Email 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack. Have no fear, friend.

Email 66
article thumbnail

A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

For example, instead of introducing yourself with a verbal resumé, you might start with an engaging anecdote. Outreach Marino is more excited to get on the phone than your average person. My confidence is thriving, first and foremost.” So, she records video journals on her phone to verbalize swirling thoughts.

2024 268
article thumbnail

Confidence is key for assistants

Practically Perfect PA

Having low self-esteem or confidence issues can be a real challenge in life, particularly in the office and particularly for assistants. Although not all of us are blessed with unwavering self-confidence (I certainly am not!) Confidence comes from knowing what you are really good at. Here are my top three: Skills.

article thumbnail

How to Stand Up for Yourself

Success

She’d made a small on-the-job error, and a library trustee known for her bullying manner sent a reprimand to Fanning’s personal email address, CC’ing it to the entire board. Fanning acknowledged the error, apologized and asked that work emails be sent only to her work address. Email has pros and cons, Paterson says.

article thumbnail

The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. I mentioned that I was confident I had fully performed the contract and was still offering to rework things to make her happy.

2014 256