Success
OCTOBER 5, 2021
Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.
Success
JULY 11, 2022
Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.
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Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Success
JANUARY 31, 2022
No longer a fringe activity but a permanent part of the modern workplace, side hustling brings troubling questions to leaders about their role in allowing or even encouraging their team to pursue side hustles—a term known as intrapreneurship. If you’re a leader at your company, consider the following. The Rise of the Side Hustle.
Success
OCTOBER 31, 2023
You only have so much space on a resume, so you want to use it to show that you’re a team player who can work independently and has good time management skills while highlighting your technical skills. How to choose which soft skills to list The soft skills required will vary from job posting to job posting and company to company.
LEADERASSISTANT.COM
MARCH 12, 2023
Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead. She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product.
Allwork
JULY 3, 2023
By focusing on building a sense of community, companies can foster lasting relationships and drive business growth. In today’s fast-paced and competitive business environment, fostering a positive workplace culture and sense of community has become a crucial aspect of employee retention and overall company success.
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