The Small Business Blog

APRIL 22, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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Eco-Office Gals

AUGUST 21, 2013

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

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Success

JUNE 30, 2021

“On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. The first group spreads positive information about your company. Companies use the system across any aspect of their enterprises, too. Team Commitment to NPS. And that’s it—away we go!

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Success

NOVEMBER 24, 2022

Position your employees as the hero of the company story to achieve goals, identify vendors and partners as the hero to bolster synergies, or find ways to insert the customer into the role of hero or heroine. What saddens Smith is that this story was never shared outside the company. “A Case Studies.

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The Small Business Blog

MAY 25, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Social – While social media may have begun as a way to keep in touch with family and friends, it’s now a necessary marketing tool for any business.

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Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

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Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.

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Service Untitled

JULY 15, 2011

It used to be the only way to make a profound impact with a consumer complaint when no one would listen, was to send a registered letter to the company headquarters. Social media, namely Facebook and Twitter get unhappy customers attention. Start with the traditional customer service steps first.

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The Small Business Blog

MARCH 23, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. But, what makes good customer service?

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Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   Today, third-party services are starting and stopping every day. 

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Service Untitled

JUNE 29, 2011

Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? photo credit: CUS Visual Media Team.

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Service Untitled

FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it? Do we want to deliver a better or different product?

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Recruit CRM

JANUARY 25, 2022

According to a State of Sales report by LinkedIn , 64% of companies say CRM tools are very impactful for recruitment businesses. However, with so many different types of software and features, it can become confusing to decide on what you require as a team.

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Service Untitled

OCTOBER 17, 2011

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. Still imagine all the damage this entire bad customer service experience has had on the business.

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Page Personnel

JULY 27, 2022

simonewu@micha… 05/04/2024 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

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Page Personnel

JULY 27, 2022

simonewu 24/01/2023 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

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Recruit CRM

JUNE 17, 2021

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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Customers Rock!

FEBRUARY 4, 2010

I have been reading quite a few blogs and comments lately about how social media and customer service need to come together. There has also been a lot of talk about the Social Customer and its importance. In that sense, customer service is marketing – but I wouldn’t consider this to be new!

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LEADERASSISTANT.COM

OCTOBER 29, 2023

Nicole Grinnell took the idea of being a virtual assistant and turned it into a multimillion dollar company. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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The Small Business Blog

MARCH 19, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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The Small Business Blog

AUGUST 8, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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The Small Business Blog

OCTOBER 28, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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Customers Rock!

APRIL 26, 2010

As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Are we putting up walls between the enterprise and its customers? Or are we putting up walls dedicated to its customers?

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The Small Business Blog

MARCH 21, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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The Small Business Blog

MAY 28, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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The Small Business Blog

MAY 18, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Yet, the real world can get messy.

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Gifts Customer Service Policies Social Media 279

Service Untitled

OCTOBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling.

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Interviewing Customer Service Social Media Credit Card 40

The Small Business Blog

MARCH 9, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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Small Business CEO

JULY 3, 2013

Companies using CRM and MA systems to engage in ecosystem collaboration have not been able to achieve the desired target as these are customer-centric sales and marketing tools. Customer Service Entrepreneurs Marketing customers software' A CRM system is an expensive investment.

Collaborate 40

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The Small Business Blog

AUGUST 6, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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The Small Business Blog

JULY 30, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

2007 100

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Service Untitled

MARCH 24, 2014

Amazon’s $20 increase for Prime members certainly drew a lot of derogatory hoopla this past week with social media and forums all buzzing with criticism about the 25% hike. Sincerely, The Amazon Prime Team. Possibly Related Posts: Is customer service more about loyalty or preventing frustration?

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The Small Business Blog

FEBRUARY 2, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

2007 100

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The Small Business Blog

JUNE 4, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Five More Small Biz Sales Tips Recent Comments Marusya I too agree that a strong team is really vital for any task. You want the whole tree."

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Who's the Real Boss?

APRIL 12, 2020

So, if the marketing function has been reduced or cut, but the social media for the company still needs to be managed, then put your hand up for it! Perhaps the accounts team have been cut…so why don’t you step in to help manage the invoicing? Stood down? Stay connected.

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Resume Skills Customer Service Payroll 52