LEADERASSISTANT.COM

MAY 28, 2023

John Quincy Adams CONNECT WITH JENNIFER Jennifer on LinkedIn My Bilingual VA Website Instagram Facebook Twitter ABOUT JENNIFER Jennifer Chamberlin launched My Bilingual VA in 2016 after working as a Personal / Executive Assistant in Paris for 15 years. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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Service Untitled

JULY 25, 2011

Facebook has become a ubiquitous part of our national culture – like it or not. Just this week the American Customer Satisfaction Index partnering with ForeSeeResults polled 70,000 users of websites and social networks including Facebook, Google, CNN and Wikipedia. Are we expecting to get something for nothing?

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APRIL 11, 2011

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

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Service Untitled

FEBRUARY 9, 2011

Tello comments can be shared on Facebook and Twitter. CEO of Tello, Joe Beninato says the service exists primarily to thank employees for their excellent customer service. Gripe, another similar application uses social networking to pressure businesses to improve their customer service.

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Service Untitled

DECEMBER 5, 2012

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

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Service Untitled

JUNE 5, 2012

There should always be a way for a customer to engage a representative of a company before their last ounce of patience runs awry. Email has become the most popular alternative to the telephone, but companies need to realize a quick answer is most likely going to make the difference in a consumer’s future shopping choices.

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DECEMBER 20, 2010

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

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LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.

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Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. Consider using social media the same way.

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Office Dynamics

JULY 9, 2013

In fact, according to a recent story on Mashable.com , the Facebook app has surpassed Google Maps as the most used mobile app in the United States. For businesses that have not jumped on the social networking bandwagon, now is the time. For a more informal, personal social media presence, use Facebook or Twitter.

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Customers Rock!

SEPTEMBER 6, 2011

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? I recently exchanged Facebook messages with Deb Robison , a smart marketing and social media gal. She wanted to share a customer service story with me and get my take on it.

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On The Job

JULY 22, 2010

Facebook announced this week is has 500 million users. But the truth is, employees do use Facebook at work. Thats why I thought it would be interesting to look at how companies are handling the issue of employees using social media -- and how some of them are just ignoring it. They Twitter. They comment on blogs.

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Service Untitled

OCTOBER 15, 2013

Through Facebook and Twitter, conversations can be measured to help attract new customers, and ultimately these customers can become advocates helping our businesses to grow. The company considers social media an extension of their brand, however it’s not that easy, and it’s not just about purchasing the software.

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The Small Business Blog

SEPTEMBER 7, 2010

Last month T-Mobile, as part of their ‘ Business Sense ’ campaign, carried out a survey on business growth, via the social networking site, Linked In. Make sure that your customer service is up to scratch, though. Potential customers trust other customers, and many turn to Social Media to engage with previous users of services.

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The Small Business Blog

AUGUST 31, 2010

Social Media is also a vital way to reach potential customers, both locally and nationally. Networking online is a great way to reach new customers, and can build brand awareness that would otherwise cost a great deal of money. If you have any more ideas leave a comment! I look forward to connecting with you! Share This.

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Success

SEPTEMBER 6, 2021

Compared to the setup of my previous business , a solar lighting company in Africa, I figured this e-commerce thing would be a cakewalk. Some companies have built empires seeking out 3-star reviews on Amazon and inventing better versions of those products. Solve a customer’s pain point, and they will throw their money at you.

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Success

DECEMBER 14, 2022

He did it to “share the peace with his neighbors,” according to his Facebook page. In March 2017, someone anonymously donated $1 million to pay for students across the country to receive free access to The New York Times online, according to a press release from the New York Times Company. Neighborly Love. Scraps for Cash.

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Service Untitled

MAY 19, 2011

As customers we want to choose the companies we do business with based on personal recommendations, reviews, and past performances. Unfortunately, when it comes to telecommunications, most of us are still somewhat limited as to our choices, but still that is absolutely no excuse for poor customer service.

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Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    For example, say you met someone at a networking meeting a year ago and had a conversation with that person. 

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Recruit CRM

JUNE 17, 2021

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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Service Untitled

JULY 15, 2011

It used to be the only way to make a profound impact with a consumer complaint when no one would listen, was to send a registered letter to the company headquarters. Social media, namely Facebook and Twitter get unhappy customers attention. Start with the traditional customer service steps first.

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The Small Business Blog

APRIL 22, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Shama wrote “The Zen of Social Media Marketing” as she was aware there was an acute need for such a book; she was constantly being asked, even by successful business people, how to use Facebook, LinkedIn and Twitter to enhance their business.

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Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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Small Business CEO

OCTOBER 14, 2013

It becomes a necessity to ask for their Facebook pages and viewing their Twitter accounts. Many businesses view social media as an extension of their marketing mix, customer service, and contact portal. Facebook and Twitter become a cheap alternative to press conference. Beehive is not unlike a typical Facebook page.

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The Small Business Blog

APRIL 27, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? That is why my company, WinWeb.com , have started a regular feature to help small businesses to increase their profile, and even improve their SEO. Why not upload a video to You Tube, then add it to our Facebook page.

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Service Untitled

DECEMBER 29, 2010

Now customer satisfaction demands the best service – not just the ease of checkout, or the customer service agent being available to address refunds, complaints, or make friends on Facebook, the customer wants to be sure you have their best interests in mind. She started.

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The Small Business Blog

MARCH 21, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy.

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The Small Business Blog

AUGUST 6, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Read more about Waste Notes here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business! « 9-5 or 5-9?

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The Small Business Blog

JULY 30, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Read more about Domoticware here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business!

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The Small Business Blog

MAY 25, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Facebook – Facebook is a fantastic way to build a buzz around your business. Forums – Small businesses can find a great deal of custom and can build relationships through being active members on Forums.

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The Small Business Blog

JUNE 4, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Marcus founded Direct Sitters in March 2009 after always dreaming of running his own company, and seeing a gap in the market for a short-term house sitting service. Please enter your real name, not your company, product or services name.

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The Small Business Blog

MAY 28, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Kat started her own business in 2007, after many years of dreaming about running her own company. Please enter your real name, not your company, product or services name. Community for small business outsourcing and cost control.

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Success

FEBRUARY 15, 2022

Recognized by the Congressional Black Caucus, Black Enterprise , Fast Company , and many other organizations and media outlets, Accius not only forges a strategic path forward for people over age 50, he brings others along with him. He is a teacher, a mentor, a coach, a convener, and a doer. Grant Cardone. Entrepreneur, best-selling author.

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The Small Business Blog

MAY 18, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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The Small Business Blog

JULY 23, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Read more about KafeChew here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business!

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Andrea Kalli

MARCH 25, 2010

Reach out to customers by providing a special experience — perfect customer service and dedicated customer care — and leave the big businesses wondering how you snapped up customers through special treatment. Big companies ignore small marketing channels in favor of large-scale marketing opportunities.

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The Small Business Blog

JULY 16, 2010

Build your own network! Forex Robot : Take Your Company Public In Less Than 10 Days? Read more about Uni Baggage here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business!

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