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5 Ways to Include Soft Skills on Your Resume

Success

Some companies may even hire a candidate with exceptional people skills but little technical knowledge, figuring that learning technical aspects is easier than learning how to work effectively in a group. How to choose which soft skills to list The soft skills required will vary from job posting to job posting and company to company.

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Ep 231: Maggie Olson – Former Chief of Staff at T-Mobile and Founder of the CoS Certification Course

LEADERASSISTANT.COM

Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. In this episode of The Leader Assistant Podcast with Jeremy Burrows, Maggie shares a bit about her experience as a Chief of Staff and walks us through her new course, the Chief of Staff Certification.

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8 Ways to Lose in Business

Success

Of course, there are some wonderful consultants out there who add value to our businesses—the key word above is totally. In an interview, he was asked how he prepared his team for the next game. Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No.

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7 Types of Competitive Advantages and How to Develop Yours

Success

For instance, Peirce College in Philadelphia addressed declining enrollment by offering online courses and more associate-degree level programs. In the interview, passion about your company and mission are great. In other words, everything you consume becomes related to your company. Make sure that hire counts.

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Zappos customer service ‘core values’ sets record for longest call

Service Untitled

Zappos’ Customer Loyalty Team repeatedly exceeds expectations of the family culture CEO Tony Hsieh envisioned as his passion for customizing customer service always remains a number one priority 24 hours a day and 365 days a year. There is nothing better than the human factor when calling customer service.

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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Getting back to the basics of effective customer service

Service Untitled

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win.