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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Before a keynote or collaboration, she initiates several calls to determine a client’s biggest pain point, to plan breakout sessions and, especially, to learn more about their company. Coach Marino started a coaching call with an owner of a solar power company, who found himself shying away from being on camera because of a scar on his face.

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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Enjoy our conversation!

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Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team.

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Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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SUCCESS’ 2024 Women of Influence

Success

She’s passionate about enabling teams of creatives, technology leaders and innovators with the skills, mindset and network to tackle the complex and evolving challenges of tomorrow. She believes the best teams have fun, laughter and optimism for the future. Dr. Rajinder Atwal Medical Director, CEO, Founder, Family Physician, M.D.,

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