Books Download Etiquette Training 
LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.
Office Dynamics
DECEMBER 15, 2014
We’re offering our book, Who Took My Pen … Again? You might be wondering why we chose this book and not one of Joan’s first books, such as Become An Inner Circle Assistant or Underneath It All. This book comes from a very special place. on Amazon.com it will download to your selected device.
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Office Dynamics
DECEMBER 5, 2016
What are your top 3 recommended books for assistants? Download Chat Archive: day-3-chat-archive-12-days. Download Certificate of Attendance: This certificate features a blank space for you to write your name in. Is it okay to gift up in the office (give your boss a gift)? The Compound Effect, Darren Hardy. T he Organized Admin.
Service Untitled
JUNE 8, 2010
The book emphasizes that satisfying customers is not complicated. Included in the training were steps to turn angry customers around. Bottomline: The book clearly explains starting and managing a company with practical and useful advice aimed towards customer service and employee satisfaction. We’ll Pick You Up.&#
Service Untitled
OCTOBER 11, 2010
The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service.
Office Dynamics
MARCH 12, 2015
Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training.
Stephanie LH Calahan
MARCH 25, 2011
When it's accepted, I go to their profile and download their vCard into Outlook, adding any other contact info by reading their business card (the vCard never has a phone number, for example.) Thanks to Peter Coombs of FRONTLINE Training & Consulting. Booking Notebook. The business cards? Business Card Cache.
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