Allwork

OCTOBER 21, 2022

The process of designing your optimum lifestyle and, rather than waiting for retirement to enjoy a more flexible or luxury lifestyle, to do it in the present. It became popular after Timothy Ferriss published his book “The 4-Hour Work Week” in 2007, which suggested that most people aspire to freedom and flexibility rather than wealth.?

2023 340

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Success

OCTOBER 3, 2021

You owe it to yourself, your staff and your business to get serious about marketing, and that’s why I wrote my newest book, Get Different: Marketing That Can’t Be Ignored. Powerful marketing is the first step toward creating a relationship with potential customers , a relationship that can transcend factors like price.

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Customer Service Goals Learning 331

The Small Business Blog

MARCH 23, 2010

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Allwork

JUNE 29, 2023

A formalized lead management process also enables you to prioritize your efforts and allocate more time and attention to high-value buyers. Retaining customers is not only beneficial for fostering a sense of community but also for maximizing your profits. The collective impact of these improvements can turbocharge your sales endeavors.

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LEADERASSISTANT.COM

DECEMBER 24, 2023

LEADERSHIP QUOTE How are we supposed to lead meaningful lives, understand our ‘why’, and develop the roadmap for our purpose if we don’t take the time to go through the most crucial and vital process to achieving success, thus creating the vision for our future?

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

DECEMBER 31, 2023

Be sure to check out the book Sage mentions in this episode -> The 29-Hour Work Day ) LEADERSHIP QUOTE When you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift.

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IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes.

Restaurants 75

Restaurants Customer Service Budget Training 75

Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost. .  Sure, shutting down is something that can happen when you use a 3rd-party tool.

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Workplace Insight

NOVEMBER 30, 2023

On the flip side, many blue-collar roles – such as landscapers, mechanics, or construction workers – include manual labour or customer service elements that can’t easily be replicated by generative AI.

Medical 64

Medical Payroll Keyboards Restaurants 64

All Things Admin

JANUARY 8, 2024

Procedures are documented, step-by-step instructions for performing tasks or processes. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. What Are Procedures and Why Are They Important? These resources can help!

Administrative Professionals 52

Administrative Professionals Mentoring Forms PowerPoint 52

LEADERASSISTANT.COM

AUGUST 6, 2023

Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year. Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. LEADERSHIP QUOTE Allow your team to fail fast and successes will come even faster.

Email 81

Email Management Restaurants Customer Service 81

Stephanie LH Calahan

APRIL 27, 2011

No matter if you are a one-person show or you have a business that has many employees, unless you have business processes in place, you may find the business growing "out of control."  Make them too complex -- They over-engineer the processes and ultimately do not do them because it is too complex.

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Service Untitled

DECEMBER 1, 2010

Taylor would reward employees who came upon Enterprise customers and assist them with changing a flat tire or calling for help in the case of a breakdown; exceeding customer expectations was his mantra. Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. Reservation processes.

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Service Untitled

JULY 16, 2012

I just finished reading Roadmap to Revenue : How To Sell The Way Your Customers Want To Buy ( Amazon.com link ). The book was written by Kristin Zhivago, a Revenue Coach and worldwide speaker who helps CEOs and entrepreneurs understand what customers really want and how they want to buy.

Customer Service 40

Customer Service Purchasing Social Media Interviewing 40

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. The four examples above are good examples of broad categories of customer service frustrations. What are your customer service pet peeves? Which of the pet peeves above really bother you?

Customer Service 40

Customer Service Verizon Staples Phones 40

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. And to accompany the super-sized quantities, the company offers and delivers unmatched customer service. And so the rewards of exceptional customer service continues to push another business to the top.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Service Untitled

MARCH 22, 2010

Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Photo credit of the B&H checkout process goes to me (I took the photo when I visited). Inventory tracking.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service. Expectations.

Social Media 100

Social Media Customer Service Phones AT&T 100

Success

AUGUST 3, 2021

In an office setting, this insight can explain why some collaborators need more time to process information than others, why some people monopolize meetings, and how to reach the employees who never speak up. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.

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Environment Gossip Negotiating Salary 306

Service Untitled

AUGUST 27, 2010

Service Untitled The blog about customer service and the customer service experience. Without a process-focused organization, employees are stomping out fires, missing out on opportunities, and generally wasting time and money because of poor planning and lack of vision. A customer calls in with an order.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Success

DECEMBER 21, 2022

Read a self-help book every morning for 30 minutes. If you don’t know how, buy a book on starting a business and read it, or check the internet for tips. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People. Meditate for 20 minutes. Do 20 minutes of yoga.

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Practically Perfect PA

JUNE 8, 2017

When the pressure is on to find an impressive venue to wow your clients, or source the ideal training venue for your delegates, or book the perfect executive meeting room, it’s good to know that help is at hand. The best venue finders are experienced negotiators able to secure rates that are lower than if you booked direct.

Budget 159

Budget Negotiating Agencies Stress 159

All Things Admin

AUGUST 3, 2022

Procedures are documented processes that explain exactly how to complete a task. They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. PROCEDURE – State Sales Tax Processing. TEMPLATE – Annual Planning Calendar.

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Administrative Professionals Dropbox Mentoring Forms 80

The Small Business Blog

OCTOBER 18, 2007

21 Comments » | Trackback | Share This 21 Responses to “ Small Business Checklist: Business Process Outsourcing &# Floyd Buenavente Said on March 14th, 2008 at 7:50 am Thank you very much for these pointers Stefan. i ‘ve got my goal is business managements can attract more customers from your first customer.

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Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

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Make or Break Moments

JUNE 15, 2010

Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin. It is exciting to watch the process! At least financially.

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Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter?

Customer Service 100

Customer Service Social Media Phones AT&T 100

Customers Rock!

SEPTEMBER 6, 2011

She wanted to share a customer service story with me and get my take on it. Around this same time, I needed some shoes and books. Of course, the three big guys sent me order acknowledgment and tracking info all through the process. Note: Zappos had the best and most prompt services of the three big companies, of course.)

Customer Service 100

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Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. If I were the customer – how would I feel about the sales process and the experience?

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Make or Break Moments

APRIL 17, 2010

I would need to get my magnifing glasses to even begin the process. I get to the page where you answer essay questions about yourself and the font is SIZE SIX. for comparison, this font size is TWELVE) I couldn’t read a single word. I literally laughed out loud.

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Make or Break Moments

JULY 13, 2010

Rather than look for a partner to enrich the customer’s experience and give them what they need – we leave them without a resource. In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry.

Customer Service 100

Customer Service 2009 2008 2010 100

Worxbee

FEBRUARY 21, 2022

You may want to coordinate for set quiet times so that no one books a meeting in that space. #2. Standards for customer service (if you deal with clients directly) - For example, do you use video chat? What if you share a small space and one person needs to talk on the phone while the other needs quiet work time?

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Ergonomics Environment Health Phones 124

Make or Break Moments

DECEMBER 21, 2009

It is that relationship development that begins the process of building trust in the mind of the prospect and hopefully turns them into a customer. So does your website capture the attention of the reader and inspire them to call you so you can start to the process of building a relationship?

Customer Service 100

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Success

FEBRUARY 15, 2022

Henry wrote her third book, Transforming Lives: A Three Step Guide In Becoming A Better You , and created Transforming Lives , a video show where guests share their personal stories about how their lives were transformed. Maxwell and Rob Hoskins’ book and mandate to do and help and partner with people to change your world. .

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Mentoring International 2021 Social Media 312

Make or Break Moments

JULY 9, 2010

In those days computer work was primary composed of accounting processing on hand entered data punch cards. is celebrating their 35th year in business. Jim Rutledge, Sr. saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work.

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Office Dynamics

OCTOBER 15, 2014

Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It started with the book from Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder. Me: [Long Pause as I process what she has just said, and I have HEARD ] Oh.

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Administrative Professionals IAAP 2009 Social Media 100