LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. LEADERSHIP QUOTE Allow your team to fail fast and successes will come even faster.

Email 81

Email Management Restaurants Customer Service 81

LEADERASSISTANT.COM

AUGUST 6, 2023

Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year. Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust.

AT&T 75

AT&T Restaurants Customer Service Budget 75

Allwork

JUNE 29, 2023

A formalized lead management process also enables you to prioritize your efforts and allocate more time and attention to high-value buyers. Retaining customers is not only beneficial for fostering a sense of community but also for maximizing your profits. The collective impact of these improvements can turbocharge your sales endeavors.

Social Media 261

Social Media 2025 Collaborate Promotion 261

Success

DECEMBER 21, 2022

Read a self-help book every morning for 30 minutes. If you don’t know how, buy a book on starting a business and read it, or check the internet for tips. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People. Refresh your network. Meditate for 20 minutes.

Mentoring 345

Mentoring Goals Clothes Expenses 345

The Small Business Blog

MARCH 23, 2010

Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.

Customer Service 100

Customer Service 2007 2008 2010 100

Stephanie LH Calahan

APRIL 27, 2011

No matter if you are a one-person show or you have a business that has many employees, unless you have business processes in place, you may find the business growing "out of control."  Make them too complex -- They over-engineer the processes and ultimately do not do them because it is too complex.

Credit Card 100

Credit Card Forms AT&T Purchasing 100

All Things Admin

AUGUST 3, 2022

Procedures are documented processes that explain exactly how to complete a task. They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Network Drives for Digital Procedures. PROCEDURE – State Sales Tax Processing.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Customers Rock!

SEPTEMBER 6, 2011

She wanted to share a customer service story with me and get my take on it. Around this same time, I needed some shoes and books. Of course, the three big guys sent me order acknowledgment and tracking info all through the process. Note: Zappos had the best and most prompt services of the three big companies, of course.)

Customer Service 100

Customer Service Social Media Credit Card Email 100

Make or Break Moments

MAY 6, 2010

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Selling a digital product, such as a book or an online course is far simpler. professionals working on non-fiction books), that’s when sales started to take off. Choose a business name.

Social Media 233

Social Media Email Google Interviewing 233

Make or Break Moments

MAY 26, 2010

Carol Ross offers a pretty detailed article that will help you through the process of putting together an effective elevator pitch for your business in her article: Elevator Pitch. Do you have different elevator pitches depending on the situation? Or do you fly by the seat of your pants?

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

Social Media 100

Social Media Customer Service 2009 2008 100

The Small Business Blog

OCTOBER 18, 2007

Build your own network! 21 Comments » | Trackback | Share This 21 Responses to “ Small Business Checklist: Business Process Outsourcing &# Floyd Buenavente Said on March 14th, 2008 at 7:50 am Thank you very much for these pointers Stefan. Benefits of Online Software for Small Business. Starting a Small Business?

2007 100

2007 2008 2009 2006 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. —David K., Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

Email 66

Email Management Confidence Policies 66

LEADERASSISTANT.COM

OCTOBER 29, 2023

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. And so it was a, it was a really cool experience for me.

AT&T 72

AT&T Retirement Travel Networking 72

Success

FEBRUARY 15, 2022

Henry wrote her third book, Transforming Lives: A Three Step Guide In Becoming A Better You , and created Transforming Lives , a video show where guests share their personal stories about how their lives were transformed. Maxwell and Rob Hoskins’ book and mandate to do and help and partner with people to change your world. .

Mentoring 310

Mentoring International 2021 Social Media 310

Customers Rock!

SEPTEMBER 27, 2010

I was recently asked to participate in a review of Greg Verdino ’s book MicroMarketing: Get Big Results by Thinking and Acting Small This is not to be an ordinary book review, however, although I enjoy doing those on occasion. Greg’s book endeavors to help us move our thinking from mass marketing to micro Marketing.

Social Media 100

Social Media Customer Service Networking Purchasing 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

Her Boston Marathon 2018 running experience is also captured in the Boston Buddies book alongside many incredible stories from that day. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

Management 98

Management AT&T 2018 Training 98

Stephanie LH Calahan

JULY 1, 2011

The other day I was working with a new strategy client and we were reviewing her client sales and communication processes.   In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more. 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? McFarlane says her boss understands “I’m not flitting around all day on Facebook,” and recognizes the value of social networking.

Social Media 100

Social Media Facebook Twitter Legal 100

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back. Customer retention strategies are an ongoing process. Are they friendly?

Customer Service 40

Customer Service Etiquette 2010 2006 40

The Small Business Blog

MARCH 2, 2010

Build your own network! The process of bootstrapping can make it possible for even those with empty pockets to fulfill their ambitions if they have the head and the heart for it. And don’t forget to network, network, network! Making your small business carbon neutral. Starting a Small Business?

2007 100

2007 2008 2009 2006 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

The Small Business Blog

JUNE 10, 2009

Build your own network! In addition to the low price, our OnlineOffice will be free for the duration of the service allowing you to keep your cost even lower, by using the invoicing software and online shop to further reduce your bookkeeping cost, since any of these transactions will automatically be processed in the system.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

APRIL 21, 2008

Build your own network! Takeover Disasters by Stefan Töpfer on Apr 22, 2008 The process of taking over another company can be a very exciting time for you and your business, but it can very quickly turn into an unpleasant experience with serious lasting consequences. What is Small Business Infrastructure?

2008 100

2008 2007 2009 2006 100

The Small Business Blog

NOVEMBER 9, 2009

Build your own network! How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business. How to be successful and eco-friendly.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

AUGUST 1, 2010

Build your own network! Select employees carefully during the hiring process. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100

2007 2008 2006 2009 100

The Marq

DECEMBER 17, 2009

That meant it had to replace my notebook computer on many fronts, such as provide an alternate path to social networking, email, note-taking, Google Apps, music, video, and some tangentially interesting games. I’ve taken you through my process of selection at a very high level.

Keyboards 40

Keyboards Verizon 2009 Expenses 40

The Small Business Blog

AUGUST 7, 2007

Build your own network! Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 19, 2008

Build your own network! However, the initial process of incorporation can be lengthy and expensive. that you will need the help of a lawyer at some point early on, whether you are in the process of determining the legal form of your business or choosing a name. E-Mail me or follow me. You ask a question, I answer!

2008 100

2008 2007 2006 2009 100

The Small Business Blog

MAY 12, 2010

Build your own network! Invest in the UK’s Digital Network : Given the way the election was played out, the political establishment must be aware of the importance of our digital network. Our digital network is not only our digital highway, but also our business highway for future GDP growth.

2007 100

2007 2008 2010 2009 100

Denise Aday

JUNE 14, 2009

An assistant would open and sort the mail and interoffice memos, presenting it at the ready for further processing. Believe me, this saves so much time for and gets rave reviews from my customers. This is no different than the pre-email days, when most correspondence was hard copy. It made me feel like a new person.&#.

Social Media 40

Social Media Twitter Customer Service Keyboards 40

The Small Business Blog

DECEMBER 14, 2009

Build your own network! Sustainability and Passion to Succeed Drive SME Business Growth : Transparency and Smooth Processes Help Achieve Sustainability. How to be successful and eco-friendly. Making your small business carbon neutral. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

APRIL 27, 2010

Build your own network! I look forward to reading about the featured business, however, I will know that it only made it up there because the owner convinced more of his family and friends to click on the “like&# button, as opposed to a analytical judgement of their business plan and processes. You ask a question, I answer!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

FEBRUARY 2, 2008

Build your own network! Once you know where your money is going and what benefit you derive from this expenditure, you can start thinking about different – more cost effective – ways to achieve the same result, and have a healthier small business in the process. E-Mail me or follow me. What is Small Business Infrastructure?

2008 100

2008 2007 2009 2006 100