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Unlearning Silence in the Workplace: How to Speak Up at Work

Success

“Speaking up can be more challenging for women due to historical gender norms that discourage assertiveness,” Bevins says. It is essential to promote inclusivity, mentorship and leadership training to empower women to voice their opinions confidently.” Women may fear being labeled as aggressive or confrontational.

UPS 264
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Getting Tangled Up Managing Unrealistic Expectations

My EA Career

Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. This is what indispensable assistants excel at and it takes assertiveness and resilience. The stair scenario illustrated why having realistic expectations is so important.

UPS 52
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Getting Tangled Up Managing Unrealistic Expectations

My EA Career

Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . This is what indispensable assistants excel at and it takes assertiveness and resilience. I just wish more managers paid attention to it. Using the 3Ps.

UPS 52
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How to Respond to Workplace Conflict

Office Dynamics

I’m not referring to full-blown, yelling at each other. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. You might think talking about conflict is not very motivating, especially to kick off the week. Take Charge.

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Maximising your productivity and dealing with interruptions

Practically Perfect PA

At the start of each day print off a copy of your Director’s diaries so that when someone asks where they are or what they have on today you can refer to the piece of paper rather than stopping what you are doing on the computer and accessing their diaries via outlook. Try and be proactive to stop the same interruptions occurring.

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Interview Questions and Answers for PAs, EAs and Administrators

Practically Perfect PA

You should refer back to your core PA/ EA skills for this one. In my previous role I had to work with a lot of strong-minded and opinionated consultants and found that I lacked the ability to be assertive with them and sometimes I felt they were able to get me to do work that I was uncomfortable with. What are your strengths?

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Minimising Interruptions

Practically Perfect PA

At the start of each day print off a copy of your Director’s diaries so that when someone asks where they are or what they have on today you can refer to the piece of paper rather than stopping what you are doing on the computer and accessing their diaries via outlook. Try and be proactive to stop the same interruptions occurring.