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Revolutionary Insights Into Self-Leadership for Administrative Professionals

Office Dynamics

This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Did you want to reference the chat from this webinar?

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Time For Administrative Professionals To Stay Vigilant!

Office Dynamics

We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. The post Time For Administrative Professionals To Stay Vigilant! COSTS TO MANAGEMENT. appeared first on Office Dynamics.

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Handling Ethical Issues in the Workplace

Office Dynamics

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. Nan DeMars, The Telephone Doctor, refers to this technique as “freezing time” or “hitting the pause button” and it can be effective. Give me an hour.”.

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How to Respond to Workplace Conflict

Office Dynamics

I’m not referring to full-blown, yelling at each other. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. You might think talking about conflict is not very motivating, especially to kick off the week. Take Charge.

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A Test of Your Professionalism: Will You Pass?

The Office Professionals Place

Listen with empathy not sympathy and be assertive in your response. If you are not the person who can assist them, refer them to someone who can. 20 pts Being able to handle an overly exertive, anxious, non-trusting boss is a challenge to any professional. Let them have their words. Do not interrupt. Seek answers. said. ????????,??????????????

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What ever happened to the "us" in Service?

Laughing all the Way to Work

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.