Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
Success
MARCH 13, 2022
The window to make a strong first impression with a customer continues to shrink. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Keep them coming back.
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Allwork
FEBRUARY 13, 2024
Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.
Make or Break Moments
AUGUST 10, 2010
Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Customer service is what everyone expects to receive. Or would they?
Success
JUNE 8, 2022
TikTok has quickly evolved past the 15-second dance routines and other short-form videos that ushered it into popularity. Plus, it’s common for posts that offer value in the form of insightful, funny, uplifting or informational content to gain traction. But… it’s great for customer service and for live media.”.
All Things Admin
JANUARY 8, 2024
Whether you use this as a refresher or as an initial starting point, this article will cover the basic fundamentals of procedures. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board.
Make or Break Moments
APRIL 30, 2010
Cut down the stress and frustration levels by keeping track of your User Names and passwords. Here is a lnk to the audio explanation for using the Social Media Account form. Now we move into the meat of your strategy. Create a Social Media Site Map for each of your brand images.
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