article thumbnail

24 Do’s and Don’ts to Improve Your Emotional Intelligence

Success

A cool head makes better decisions and can help you listen better to your team. How you handle high levels of stress can mean the difference between being assertive and poised or being negative and disgruntled. Otherwise you’ll end up with a team of “yes men” (or women) and a failing business. Do: Manage your stress.

Stress 312
article thumbnail

Skills required to be a good minute taker

Practically Perfect PA

Assertiveness. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016.

Skills 188
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

IAAP teamed up with Staples to #CelebrateAdmins. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). Qualities Of A Great Assistant (4/2/2015). Recovering From Mistakes At Work (4/3/2015). Tips to Spring Cleaning At Work (4/6/2015).

2015 100
article thumbnail

Living Your BIG & Bold Life [Upcoming Event]

Office Dynamics

May 7, 2015. Announcement: Our next free webinar in our celebration series is open for registration. Living Your BIG & Bold Life with Joan Burge. 10:00 – 11:00 AM Pacific Time. Register Now, It’s a free event! Working women hold a unique position in our society. We juggle family, business demands, and social lives.

article thumbnail

Looking Forward With Intention [Free Webinar for Assistants]

Office Dynamics

Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. For this final session of the year, we’re sending 2015 off with a bang! December 3, 2015, 10:00 – 11:00 a.m. It’s hard to believe another year is nearly over.

2015 100
article thumbnail

Put A Lid On It: Venting Is Bad For You

Office Dynamics

Courtney Clark works with organizations to build resilience in their team members, so they can handle challenge and struggle smart. Courtney will be speaking at the 2015 Annual Conference for Administrative Excellence. Courtney will be speaking at the 2015 Annual Conference for Administrative Excellence. www.CourtneyLClark.com.

article thumbnail

Top Communication Tips for Administrative Assistants

Office Dynamics

Use assertive communication skills to manage these situations. Sign up today and you’ll receive: Admission to the live event with Joan on 3/10/2015 (10 a.m. Do you hold grudges? Did someone at work say something that upset you? Or maybe they ignored you and that bothered you. Hidden anger or resentment will create barriers.

Skills 100