article thumbnail

10 Favors You Can Do for Yourself Every Day

Success

In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. The supplier doesn’t like the new product you designed. We don’t control everything in life , and some days it may not feel like we control much of anything. Be willing to give without expecting anything in return.

2013 363
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale.

Email 279
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Terminology - Sharing vs. Access vs. On-Demand Economy

Small Business Labs

We agree with this point of view and we referred to this sector as the "rental economy" back in 2012 for the same reasons (we've also referred to it as the variable cost economy ).    We think "on-demand economy" does a better job of describing this broad and diverse segment. 

Suppliers 100
article thumbnail

20 questions to ask before you book a venue

Practically Perfect PA

Does the venue have a list of required suppliers? Do we have to use the venue’s suppliers? On September 2012, as part of its sustainable cities initiative, Siemens opened The Crystal on London’s Royal Victoria Docks. Can the venue offer any discounts (especially during their off-season)? How much is the deposit?

Suppliers 100
article thumbnail

The Bribery Act – what do assistants need to know?

Practically Perfect PA

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. A commercial organisation can be found guilty of this offence if the bribery is carried out by an employee or a third person, this could include a contractor, a supplier, an agent or a subsidiary.

Suppliers 100
article thumbnail

From the archive: The role of workplace design in employee engagement

Workplace Insight

That will differ quite dramatically from what you need for a training session, interacting with a client or supplier, or for a videoconference with a colleague based on the other side of the globe. In 2012 Serena joined the new born Coalesse team within Steelcase, being responsible for Marketing, Communications and Public Relations in EMEA.

article thumbnail

Which room layout is right for my event?

Practically Perfect PA

Today I am off to The Office Show 2012 at London Olympia. The suppliers at the exhibition are tailored for assistants, the seminars are run by some of the most prestigious training companies and as always there are a lot of free goodies! Happy National PA day everyone and hopefully I will see a few of you at The Office Show 2012!

2012 100