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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale. Chicago Steaks made our lives easy, a key to keeping customers coming back.

Email 279
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10 Favors You Can Do for Yourself Every Day

Success

In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Here are some simple gifts you can give yourself every day to keep you focused on what you can do: Control the tapes in your head. The supplier doesn’t like the new product you designed. is the flip side of “It’s your fault.”

2013 363
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The Bribery Act – what do assistants need to know?

Practically Perfect PA

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. A commercial organisation can be found guilty of this offence if the bribery is carried out by an employee or a third person, this could include a contractor, a supplier, an agent or a subsidiary.

Suppliers 100