2012 Company Holidays Phones 
Success
MARCH 13, 2022
Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.
Laughing all the Way to Work
NOVEMBER 11, 2011
I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email.
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Step It Up VA Coaching
DECEMBER 8, 2011
Here are a few last-minute tips so your business doesn’t stall while you and everyone else — are enjoying the holidays. Put the word out in your ezine, blog, and social media, before you head out for the holidays. What better time than the holiday season to connect with people? Have an end-of-season sale.
Practically Perfect PA
JANUARY 4, 2013
Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. Along with new technology for personal use your company should be using technology to hold virtual meetings. Virtual Meetings.
Service Untitled
MARCH 3, 2014
Perhaps one of the more interesting conundrums of the report stated that eight of the ten retailers with the worst customer satisfaction scores were among the 20 top retailers in 2012. Angry Customers Customer Satisfaction Customer Service Little Things, Big Differences Specific Companies'
Service Untitled
MARCH 19, 2013
As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. The problem with Walmart is multifaceted.
Service Untitled
APRIL 11, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility.
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