Step It Up VA Coaching

DECEMBER 8, 2011

Here are a few last-minute tips so your business doesn’t stall while you and everyone else — are enjoying the holidays. Put the word out in your ezine, blog, and social media, before you head out for the holidays. What better time than the holiday season to connect with people? Have an end-of-season sale.

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Productivityist

DECEMBER 8, 2012

Well, if this person is a productivityist — or at least needs to look at becoming more productive — then you should give The Productivityist Holiday Gift Guide for 2012 a good look. And The Neat Company has a full lineup of products that are worth looking at as well. Macbundler Holiday Bundle. Field Notes.

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Musings of a High-Level Executive Assistant

JANUARY 30, 2013

They cover appreciation and company perks. I couldn't tell if you were an assistant yourself trying to motivate your boss or generally wondering about company perks and benefits. The giver can be the CEO or anyone in the company. Last week I answered two questions and will paste them below.

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Practically Perfect PA

JANUARY 4, 2013

Well 2012 is over and done with and we are now already two days into 2013. Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. Along with new technology for personal use your company should be using technology to hold virtual meetings. Virtual Meetings.

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Practically Perfect PA

MARCH 16, 2012

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. How do most companies do this? What should your company be doing? Here are a few suggestions to make sure Assistant are doing all they can to aid their company in complying with the Act.

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Service Untitled

FEBRUARY 27, 2013

billion in 2012. Invest in some expert staff training, raise salaries to attract the best sales personnel, concentrate on the company’s culture, and rebuild an organization that once dazzled shoppers across the United States. Can Sears be saved? Customer service begins with employees who want to be working and doing their best.

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Service Untitled

MARCH 3, 2014

Perhaps one of the more interesting conundrums of the report stated that eight of the ten retailers with the worst customer satisfaction scores were among the 20 top retailers in 2012. Angry Customers Customer Satisfaction Customer Service Little Things, Big Differences Specific Companies'

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Service Untitled

MARCH 19, 2013

As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. The problem with Walmart is multifaceted.

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Service Untitled

APRIL 11, 2012

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Service Untitled

APRIL 10, 2012

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Customer Service 2012 Gifts Holidays 40

Success

JANUARY 22, 2023

“We believe that a more inclusive workforce makes us a stronger company,” he said. I want them to have an equal chance to run a company like Intel one day,” he told a reporter from Bloomberg Business. “All Childs’ task force project was such a resounding success that the company created employee networks to broaden the discussion.

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Success

NOVEMBER 24, 2023

Today, her company is valued at over $1 billion, but the culture is still based on what they call “the sister rule.” Every single employee, whether you’re an intern, part-time, holiday help or C-level, should have the same level of love and respect and care,” Scott told SUCCESS in 2016. “If

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Success

DECEMBER 14, 2022

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. She discovered there were not enough extra funds to buy holiday gifts for the adults in the county’s Arc program, which helps people with mental and developmental disabilities. Unsolicited Help.

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Service Untitled

JULY 17, 2013

What keeps a company in business in today’s competitive retail market? Welcome to the world of Burberry, a company which dates back to 1856 with 21-year-old Thomas Burberry opening his own outdoor apparel shop in Hampshire, England. Culture Customer Satisfaction Customer Service Employees Proactive Specific Companies'

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Office Dynamics

APRIL 17, 2013

If you don’t feel your assistant deserves a gift or you think this is a made up holiday please refer to my article What NOT to Get Your Assistant for Administrative Professionals Day. Bonus Tip: Do you have a lot of assistants at your company? Most companies will work with you if you have 10 or more gifts to buy.

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Productivityist

DECEMBER 4, 2013

Fast Company. The articles are definitely themed in a direction that appeals to me, and the online version of Fast Company has found a way to engage with its readers in a way that is aligned with its name. SUCCESS Magazine has been publishing for years, but I only started paying attention to them late in 2012. SUCCESS Magazine.

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Success

FEBRUARY 15, 2022

Recognized by the Congressional Black Caucus, Black Enterprise , Fast Company , and many other organizations and media outlets, Accius not only forges a strategic path forward for people over age 50, he brings others along with him. He is a teacher, a mentor, a coach, a convener, and a doer. Grant Cardone. Entrepreneur, best-selling author.

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