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Inside the Edinburgh PA Network

Practically Perfect PA

One of the reasons I started Practically Perfect PA back in 2011 was because I wanted to create an online community for assistants. We have a Twitter account @edinburghpa and a Facebook page , which is mostly run by Sherien and we also have a private LinkedIn group. Twitter: @edinburghPA. How did you promote the network?

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Employ more customer service options to provide a concierge level of excellence

Service Untitled

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6

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The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh.

Stephanie LH Calahan

  One item frequently purchased at this time of year is a calendar or planner for the upcoming year.  link] or on Twitter: [link] 2.   Thanks to: Michelle Poteet from San Antonio of Reclaim Order www.reclaimorder.com or on Twitter: [link]   3.    But, what is the right kind of planner to use? 

Calendars 100
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Back to the basics for customer service

Service Untitled

When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. Unfortunately, Macy’s customer service was rude and even argued with me telling me that the store never carried the brand, and I could not have purchased it from their store.

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Tim Berry's Baby Boomer Un-Retirement - Part 2

Small Business Labs

Follow us on Twitter Emergent Research EMERGENT RESEARCH is focused on better understanding the small business sector of the US and global economy. Posted by: brindils | June 21, 2010 at 09:36 PM Some time ago, I needed to buy a good house for my firm but I didn't have enough cash and couldn't purchase anything.

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Are mobile devices serving customers properly?

Service Untitled

million of these in the fourth quarter of 2011. We use our smartphones to read bar codes, read blogs and join in on Twitter and Facebook. Before I leave my house in the morning, I grab my car keys, purse and of course, my smartphone. AT&T sold 9.4 photo credit: Symic.

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. How to improve customer service in the digital world Wachovia turned into Wells Fargo in March 2011.