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Inside the Edinburgh PA Network

Practically Perfect PA

One of the reasons I started Practically Perfect PA back in 2011 was because I wanted to create an online community for assistants. Make sure you are up to speed with all the new office programmes, apps, social media and technology and use this to your advantage. Sherien : The only advice I would give is to stay current.

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. How to improve customer service in the digital world Wachovia turned into Wells Fargo in March 2011.

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Tim Berry's Baby Boomer Un-Retirement - Part 2

Small Business Labs

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

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Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Also, you can begin with free web services like ZOHO CRM [for managing your sales, marketing, customer support and inventory in a single system] and upgrade after your business has earned the cash to pay for new purchases.”. This article was published in October 2011 and has been updated. Photo by Jaem Prueangwet/Shutterstock.

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Social Media for Business-Are You Making the Most of it?

Tips From T. Marie

2010 could very well be called the year of social media. With over 500 million users on Facebook and over 100 million users on Twitter, smart businesses realized that it’s far from a fad that will fade. On the countrary, social media and mobile applications (or apps) are obviously on the rise.

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The Most Important Trait To Boost Your Productivity

Productivityist

You can find Bruce on Twitter at @PMPhacks. Back in 2011, I took the time to learn new techniques in Microsoft Excel through a course. It could be customer satisfaction surveys, customer order data or social media data. I like to use Excel to analyze purchases, plan expenses and analyze different investments.

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The Truth About Impostor Syndrome and How to Overcome It

Stephanie LH Calahan

Research published in the International Journal of Behavioral Science in 2011 suggests that approximately 70 percent of people will experience at least one impostor syndrome episode in their lives. Social media users have created a voyeuristic environment where we can easily get caught up in “comparisonitis.”

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