Remove 2011 Remove Books Remove Goals Remove Management
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7 Customer Service Books to Help You Level Up Your Business

Success

Client relations might mean taking traditional service calls, but it also means automated customer relationship management. To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. And it will help you exceed both customer expectations and your performance goals.

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How Women Are Rising in Business

Success

The National Women’s Business Council found that the top five industries (“healthcare and social assistance; professional, scientific and technical services; retail trade; and administrative and support and waste management and remediation services”) made up 66.2% of women-owned businesses.

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My Theme for 2011: Decisive Productive Action - Productive & Organized

Stephanie LH Calahan

5 Steps to Meal Planning Success » My Theme for 2011: Decisive Productive Action Do you have a theme for 2011?    2011 = DECISIVE PRODUCTIVE ACTION     Your Thoughts Are The Catalist “Watch your thoughts, for they become words.   I see it all of the time -- people busy being busy. 

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On Your Mark Get Set — Recharge

Success

In his book The Way We’re Working Isn’t Working: The Four Forgotten Needs That Energize Great Performance , Schwartz and co-authors Jean Gomes and Catherine McCarthy, Ph.D., One tip for managing mental energy is to assess the day’s top priorities so you can plan where to deploy most of your energy.

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Make Your Resolutions/Goals from a Customer/Client Perspective.

Stephanie LH Calahan

Work With Stephanie « Start 2011 off Organized! Tweet I have often said that New Year's Resolutions don't work and that you really should make solid goals instead.    So let's talk about goals instead of resolutions.    There are a bunch of different ways to create your goals

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Listen Live to Stephanie on Solace Wealth Management on Jan 28.

Stephanie LH Calahan

Work With Stephanie « Productivity and Organization Link Lineup | Main | 6 Tools to Help You Manage Large Projects with Local & Virtual Teams » Listen to Stephanie on Solace Wealth Management on Blog Talk Radio Listen live to Stephanie answer questions about productivity & organization on the Solace Wealth Management show. 

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Top 10 Tips for Managing Up in a Top Down World

Ian's Messy Desk

It may seem unnatural to manage up in the top down world of business but this is exactly what you must do to be successful in business. Here are 10 tips for managing those relationships above you. Decode your boss’s management style -I’ve yet to see a situation where a boss molds his style to that of his employees.