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Tweets Not All Sweet on Black Friday

Customers Rock!

Social media has brought the customer experience more in-focus than ever before, and this became very apparent during the start of the 2010 holiday shopping season on Black Friday and Cyber Monday. The brave ones, armed with their mobile phones, made the trek into the brick-and-mortar retail stores to fight the crowds for their coveted items.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A recent survey of small-business owners or managers by American Express’ small-business division shows that fewer of them are planning to give gifts or cash.

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Service Untitled» Blog Archive » Little things make a difference.

Service Untitled

Try to have real people answer phone calls , and before a customer service representative answers the phone, ask the employee to smile. Return phone calls within 24 hours , and if you are unable to do that, find someone who can take your place and still do it right. Use customer service surveys.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk At the same time over 60 % of all high street purchases are researched online. OnlineOffice: Overview Get the Flash Player to see this player. — ST. Digg Furl Netscape Yahoo!

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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Advantages of using customer loyalty programs Cheryl July 30, 2010 Customer Service , Proactive No Comments I was just at Petco to buy dog food, and the cashier asked me if I wanted to join their customer loyalty program.

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41 Ways to Improve Yourself in Just 10 Minutes

Success

According to Discovery’s annual credit health survey from 2020, younger generations are being proactive in learning and improving their credit score. We start tracking every purchase to try to stay accountable. Put down your phone. Try putting your phone out of sight (and touch) for 10 minutes of uninterrupted productivity.

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