article thumbnail

10 Traits of High Sales Performers

Success

I once read about a big benefits-management company that conducted a survey where it asked 365 CEOs and sales-management executives, “What are the three key factors that separate high-performing sales professionals from moderate- to low-performing sales professionals?”. This article was published in February 2010 and has been updated.

article thumbnail

Want to Improve Customer Satisfaction? Have an Inclusive Marketing Plan in Place

Success

Between 2010 and 2019, the population of the United States grew by 19.5 In 2022, approximately “74% of the general population felt that their purchasing decisions were influenced by their ethical beliefs,” according to Latana’s Ethics in Marketing Report. This feedback can come through a survey or one-on-one engagement.

2019 235
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Growing Direct Selling Industry Employs Over 20 Million Americans

Small Business Labs

million in 2010.    According to the DSA the top motivations include: Being able to purchase products one likes at a discounted price (62%). A Bloomberg Government survey found that 77% of direct sellers are highly satisfied.  According to the Direct Selling Association (DSA), about 20.2 billion to $36.1

article thumbnail

The Potential Customer just Walked – How Much did it cost you.

Make or Break Moments

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory.

article thumbnail

Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

article thumbnail

Small Business World News Round-up – 2009/12/15

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. A recent survey of small-business owners or managers by American Express’ small-business division shows that fewer of them are planning to give gifts or cash. OnlineOffice: Overview Get the Flash Player to see this player. Digg Furl Netscape Yahoo!

2009 100
article thumbnail

Tweets Not All Sweet on Black Friday

Customers Rock!

Social media has brought the customer experience more in-focus than ever before, and this became very apparent during the start of the 2010 holiday shopping season on Black Friday and Cyber Monday. In a previous customer survey, Tealeaf found that 51% of online shoppers said social media had influenced their online transactions.