article thumbnail

Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

article thumbnail

The secrets of a top copywriting pro | Men With Pens

Men With Pens

Sending copy by fax or FedEx. Spiritually, ecumenically, grammatically." - Captain Jack Sparrow Home | Services | About | Comment Policy | Disclosure | Contact Copyright © 2006 - 2010 30 Sous Zero Inc. James: What’s the one crucial tool or resource you can’t live without? Getting corrections by mail. Powered by frugal

2010 40