Stephanie LH Calahan

OCTOBER 22, 2012

You have a strategy and training and you've done all of your warm ups.  The free training (a 4-part series of videos) was well done and well focused on a real problem that the audience, small business owners, were experiencing every day. multiple emails with 'disappearing' bonuses as time passes. Associates.

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Promotion Learning Interviewing 2002 100

The Small Business Blog

AUGUST 8, 2010

It was difficult for me to understand the necessity of the product training until one day a call rolled over to my line and the person on the other end was a prospective customer with very detailed product questions. Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. Sponsors Advertise Here?

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Loosely Speaking

JUNE 2, 2010

She is an avid volunteer and has served the International Virtual Assistants Association for more than 10 years, including service as the Association’s Board President twice, initially in the 2005-2006 term and again in 2010-2011. To receive an announcement by email when a new podcast is available, email ktcosmos@LooseEnds.net.

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Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Subscribe to AZVAs podcast by emailing ktcosmos@LooseEnds.net.

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The Small Business Blog

JUNE 20, 2010

You are training your customers that that is what you are worth. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. When you offer deep discounts you not only devalue your products or services, you devalue your brand.

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The Small Business Blog

MARCH 24, 2010

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Darling to rescue his government from the brink. What small business needs, Mr. Darling, is help. Not policy.

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The Small Business Blog

SEPTEMBER 19, 2009

A website teaching readers about the day-to-day training requirements for various sports. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Improvisational comedy confidence-building exercises. Sponsors Advertise Here?

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The Small Business Blog

JUNE 10, 2009

We have been training a large number of virtual assistants in all aspects of our service offerings for months and we are very confident we can provide a professional and extremely cost-effective service to all our clients. This is just one service aimed at making you focus on your business and not on your admin. Sponsors Advertise Here?

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The Small Business Blog

MAY 13, 2010

I have found that where I would like to think that I am quite personable face-to-face, my professional training steers me to a slightly more stilted style of writing for an audience. It is blogs with personality (like yours Stefan) that tend to do well. I always connect better with readers when I manage to shake that off.

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The Small Business Blog

MARCH 30, 2010

Only allow yourself a certain amount of time for tasks that can become time consuming, such as reading and responding to email. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Establish time limits for specific tasks.

Management 100

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The Office Professionals Place

FEBRUARY 2, 2010

According to the Association for Psychological Science (2006), the unconscious transmission of actions or emotions from one individual to another is possible. How to deal with it: Provide written materials and information about the training or workshop you wish to attend. Contagious behavior. Association for Psychological Science.

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Filing 2010 2006 AT&T 100

Ian's Messy Desk

OCTOBER 20, 2010

Tips and Tools You Can Use In the same way we exercise our muscles to keep fit, we have to continue to train our brain to maintain its efficiency over time. Comments Trackbacks Stuck | Fried Optimism Leave a comment Subscribe to blog posts by Email The Essential Motivation Handbook The Zen Habits Handbook for Life!

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The Small Business Blog

NOVEMBER 9, 2009

« 5 tips for Sourcing Employee Training for Small Businesses Small Business World News Round-up – 2009/11/10 » « Previous Entries This entry was posted on Monday, November 9th, 2009 at 1:41 pm and is filed under Comments. My email address is Patrick(at)PMJohnson.com. Please feel free to get in touch.

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The Small Business Blog

APRIL 29, 2008

Skills needed: You will need to have a background in personal training and nutrition or have experience of working as a fitness instructor. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Sponsors Advertise Here?

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The Small Business Blog

JULY 27, 2006

Computerised records This is my preferred choice; using the right package for your needs and with suitable training and support of course. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Sponsors Advertise Here?

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The Small Business Blog

MAY 8, 2006

Not all accountants are created equal (how do you choose an accountant) by Jason Holden on May 08, 2006 My first contribution to this blog has resulted from a recent experience had by a new client of my practice with someone who also used the title ‘accountant’. You can leave a response , or trackback from your own site.

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The Small Business Blog

AUGUST 3, 2010

He consults, trains and provides a mobile coffee service too. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. It’s no wonder that my side business, my 5-9 job, has taken a back seat for the last 10 years.

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Service Untitled

OCTOBER 26, 2010

It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. I am probably not the only customer out here feeling this way. Resolve my problem.

Customer Service 40

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Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

Customer Service 40

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Service Untitled

JUNE 30, 2010

Remember train, train, train. When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

APRIL 22, 2010

Have meetings, informal chats, luncheons, and/or emails to keep everyone in touch. photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business.

Customer Service 40

Customer Service International Etiquette 2010 40

Men With Pens

JANUARY 27, 2011

Discussion soared, emails flew back and forth, and the brainstorming was supercharged with electricity. The social pressure of peers and that nasty groupthink phenomenon in an already-supercharged brainstorming session means you have the makings of a perfect train wreck. Oh, and you’ll avoid that train wreck. Get critical.

AT&T 40

AT&T 2006 2011 Copyright 40

Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Men With Pens

MAY 14, 2012

Write yourself a text message or an email. Then when you have time, settle into your writing routine – the one you’ve built to train your brain so that it gets ready to write on demand. How to Get Your Blog Back On Track first appeared on Men with Pens Copyright 2006 - 2011, All Rights Reserved.

Confidence 40

Confidence Stress 2006 AT&T 40

Men With Pens

NOVEMBER 11, 2012

Then take 10 to 15 minutes every day to sift through job postings and send emails offering your services. Training yourself to handle failure is like a prize fighter training to take a punch. Prepare and train yourself to take that hit, and you’ll be just fine. Experience this ego-apocalypse for a good moment.

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Cover Letter AT&T Training 2006 40

The Small Business Blog

OCTOBER 2, 2007

Should our camera pick up motion we are sent an email, SMS and phone call – which is great for us. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. Well don Interwatch Security! Ian Wilson THE SMALL BUSINESS BLOG » Blog Archive » Ready To Retire Right Now?

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Service Untitled

MAY 19, 2010

Some of my colleagues send thank you notes by email, but I prefer to write them by hand. It makes so much more of a positive impression on recipients than an email, especially since so few people take the time to send them anymore.

Customer Service 40

Customer Service Etiquette Business Cards 2010 40

Service Untitled

MARCH 16, 2009

Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. When an issue is resolved on the first contact, one representative handles the issue and knows what it is about.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Men With Pens

JANUARY 18, 2011

That’s right – no giving up your email, no subscriptions, no spammy newsletter, no hassles, no nothing. Mark also managed to snag some pretty big names to develop an in-depth training program. Copyright 2006 - 2010 30 Sous Zero Inc - All Rights Reserved. There’s no charge. And there are no opt-ins. Stay tuned!

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Salary 2006 Holidays Copyright 40

Service Untitled

MARCH 15, 2010

Complimentary in-flight email and instant messaging known as “Beta Blue&# , first checked bag free, 36 channels of Directv, 100 channels of XM Radio, and unlimited named snacks are advertised on their website.

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Credit Card Customer Service 2009 Travel 40

Service Untitled

SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

AUGUST 30, 2010

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? Consequently there are fewer emails now to answer and a lot more time to devote to her family.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart. So how do structured data analysis feedbacks work?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

The Small Business Blog

OCTOBER 1, 2007

More often than not that train has moved on. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. I think too often people see success and try to emulate what the other guy did. Sponsors Advertise Here?

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Service Untitled

OCTOBER 6, 2010

We call a business at 4:45 and the person answering the phone can’t email or fax the relevant paperwork because everyone is getting ready to close the office at 5:00. Maybe it’s time for a bit of attitude adjustment? Think of it this way if you would.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

MARCH 4, 2009

Please email me your email address and I will send you more information about the Accenture research and findings. Leave a Reply « Conflicting Customer Service: Part 1 of 2 Homework for Training? Do you have any contact information that I could use to try and gt a copy of the report?

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Customer Service Etiquette 2006 AT&T 40