Remove 2006 Remove Copyright Remove Staples Remove Training
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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. What could we have done to improve our service?

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How to Deal With Rejection: 5 Fresh Ways to Look at Getting Rejected

Brilliantly Better

I printed out all the feedback – the good, the bad, and the ugly – and stapled it to my story. Some didn’t like my story. And the rest like parts of it, but didn’t like other parts of it. I may have “won,&# but I’ve got a ways to go in honing my craft! Best, Peggy Peggy´s last blog.

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