Service Untitled
JUNE 8, 2010
Three questions pertaining to customer service became staples: How satisfied were you? Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress.
Men With Pens
MARCH 8, 2010
The 2¢ Staple and other stories Reply Tim Brownson ( @timbrownson ) March 9, 2010 at 7:37 am One of the worst experiences I’ve had on Twitter, was when I clicked through on link to somebody that was dead. The 2¢ Staple and other stories Reply Vanessa ( @notesovercoffee ) March 9, 2010 at 1:56 pm Wow. Voodoo, I tell you.
Brilliantly Better
APRIL 4, 2010
I printed out all the feedback – the good, the bad, and the ugly – and stapled it to my story. Some didn’t like my story. And the rest like parts of it, but didn’t like other parts of it. I may have “won,&# but I’ve got a ways to go in honing my craft! Best, Peggy Peggy´s last blog.
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