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Bank of America tanks for lender customer satisfaction

Service Untitled

According to the 2010 US Primary Mortgage Origination Satisfaction Survey by J.D. Finally, customers want to close on time; delays cause bad feelings, stress, extra moving charges, and more inconveniences. Tags: Angry Customers Customer Satisfaction Specific Companies Surveys. Wells Fargo ranked eighth with an index of 758.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.