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The Perfect Executive Assistant—Hard Skills or Soft Skills?

C-Suite Assistants

If you’re looking to hire a new EA or EA/PA, it’s critical to assess the balance needed between “hard” technical skills and “soft” skills, before you start the process. Often, soft executive assistant skills are the difference between an average EA and the perfect EA.

Skills 87
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Ground rules for team meetings

Practically Perfect PA

A really fundamental task for assistants is organising your department team meetings. If your organisation is anything like the businesses I used to work for I bet you organise A LOT of team meetings. Simple ground rules for team meetings. Here are 5 ground rules for team meetings that will really help with productivity.

Agenda 189
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Microsoft Announces New AI: Copilot

Allwork

Copilot is currently being tested with selected commercial customers and is designed to bring together the combined power of large language models, business data, and Microsoft 365 apps in order to inspire creativity, boost productivity, and hone the skills of the modern workplace.

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7 Communication Mistakes You’re Making at Work

Success

Communicating well builds the most important ingredient of any successful team —trust. So take the time to establish clear expectations around how your team is communicating. Great teams with excellent communication skills can break down because they miss this simple step. “What’s that supposed to mean anyway?”.

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How to Deftly Handle Conflict With Your Boss

Success

Researchers have found that women tend to have an expectation of having less influence, which can translate into a resistance to insert themselves even in situations where their skills are valuable. How can I be a team player? Look through the lens of how it will impact yourself, your boss and your team. How can I impress you?’”

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Sharing your Skills

Laughing all the Way to Work

You can do it formally in a teaching format or informally talking to each other at a team meeting. The next time you figure out how to do something, send an email to your team and share it. If there is sharing of information among the admins, then we can learn from each other and we all grow. Especially when it comes to technology.

Skills 100
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The Vanishing Executive Assistant—NOT!

Office Dynamics

I have written 5 books for assistants, educated 300,000+ assistants, have worked with 70+ Fortune 500 companies, and coached 300+ executive/assistant teams. And yet assistants help file digital documents and manage calls through their cell phones, so the skills required for these tasks haven’t completely gone away.

Calendars 325