How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words
Success
AUGUST 17, 2021
Surveys used to calculate your net promoter score can help you address pressing customer service issues you didn’t know existed. Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. And yes, prickly customers exist.
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