Workplace Insight

MAY 4, 2022

Following the success of a New Zealand-based trial at property planning company, Perpetual Guardian in 2018, Andrew Barnes and Charlotte Lockhart set up 4 Day Week Global, the not-for-profit platform for the promotion of the four-day week. Instead, look at the results.”. As one of his members of staff commented: “It’s about choice.

2018 98

2018 2019 Stress Forms 98

Service Untitled

NOVEMBER 28, 2011

The campaign, started by American Express small-business unit has helped to advertise the advantages of shopping locally – personalized service, convenience, and the opportunity to promote healthy economics in one’s own neighborhood.

Customer Service 40

Customer Service Holidays 2011 Purchasing 40

Service Untitled

DECEMBER 24, 2010

A Christmas Customer Satisfaction Index survey showed Amazon as the top online retailer to best satisfy consumers during the busy holiday shopping season. The survey was based on five main categories: Quality of service. Interestingly enough, the survey also asked how shoppers ended up at specific websites. Functionality.

Customer Service 40

Customer Service Purchasing Social Media Promotion 40

Practically Perfect PA

JANUARY 4, 2013

Over the holidays I´ve been thinking about the year ahead and have lots of exciting things planned which will keep me busy. for example if your manager is travelling is it best to phone, e-mail, Skype, use FaceTime on the iPad or tweet. Well 2012 is over and done with and we are now already two days into 2013. Work Life balance.

2013 100

2013 Social Media 2012 Salary 100

Energage

JANUARY 31, 2017

A cultural cornerstone at AI happens not during the December holiday season, but at Thanksgiving, which also has a purpose. When we ran promotions, it wasn’t just our sales team and marketing team that called our agents to inform them about the promotion. You hear them on the phone.

Environment 76

Environment Agencies 2004 AT&T 76

Service Untitled

MARCH 19, 2013

Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season. Amazon led all e-commerce retailers with a score of 88 according to For See’s E-Retail Satisfaction survey.

Customer Service 40

Customer Service 2005 2012 AT&T 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. Oh, I agree. Excellent material!

Fax 100

Fax Time Zones IAAP 2009 100