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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 279
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The First Thing to Do After a Job Interview

On The Job

Even though you may have more phone or Zoom interviews during your current job search because of the pandemic, the basics of job searching remain the same: do your homework on an employer so you're prepared for an interview; dress appropriately; ask questions -- and always, always, always send a thank-you note. Recap the highlights.

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Airbnb Co-Founder Joe Gebbia Talks About the Art of Making Accommodations

Success

Gifted with an eye for design, Gebbia credits his teachers for fanning his natural creative flames. It’s the clothes we wear, the phones we talk on, the lights we see with and the cars we drive. If I crossed the finish line and I could still walk, you knew that was a bad race. I still had energy I could have used to run a faster time.”

2022 246
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The Founder of Black Girl Ventures Gets Things Done

Success

It came in the form of a T-shirt line which got off on the completely wrong foot but led to her first major success. “It I was on the phone with the printer and I said, ‘You know what, it’s made by a Black woman; I should put that on the shirt.’ ”. As a true optimist, Bell didn’t take this as a setback. It sucked and nobody bought it.

Clothes 264
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22 Self-Improvement Gift Ideas for Personal Development Junkies

Success

With a new year (and its resolutions) just around the corner, why not give friends and family self-improvement and personal development gifts that will help them be their best selves? Whether the recipient is new to personal development or just looking for a spark of inspiration, you’ll find the perfect gift for everyone on your list.

Gifts 246
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There Is Power in Writing Your Personal Story: Here’s How to Start

Success

I can hear my client’s breath on the phone, and it feels like the sliding door of an elevator opening—that moment when you aren’t sure whether you’ll be alone on a seconds-long ride of life—when she exhales and says, “I’m not very good with dates and times. I can’t remember when it happened, just that it did.”.

Resume 360
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How Money Psychology Affects Your Finances—and the Benefits of Financial Therapy

Success

Typically, these are formed in childhood. It is hard to accept financial gifts from others ….” Once you’ve narrowed down your list of potential financial therapy providers, set up a consultation phone call. They’re handed to us by our parents or caretakers. They’re given to us by society,” Castillo explains.

Finance 290