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What Is a Good NPS Score?

Success

Passives score between 7 and 8, whereas scores 0 through 6 refer to detractors. Suppose a customer purchases a high-end cashmere sweater from your online boutique. She loves it and makes other higher-end purchases. She purchases them and what she receives is… a pair of $20 shoes. And that’s it—away we go!

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. After making a purchase from its site, reward program members are requested to leave a review. They can tinker and figure it out themselves or call customer service. Both options are time-consuming.

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The Tower, The Village, The Path, and The Way

Productivityist

Related Posts: The Tower The Front Nine: Now in Print Non-Friction A Wise Man and His Tools Empire Avenue State of Mind 6 comments   Get Livefyre FAQ Sign in + Follow Post comment Link Sort: Newest | Oldest ExtremelyAvg 5pts I have been sucked into games like the one you described and lost weeks and months. It was, after all, free.

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Dissecting a wordpress Blog Crash

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Liking the author doesn’t factor into that first purchase anywhere. Trust before like, in all initial purchases and sales.

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How to Put Rumors to Rest

Men With Pens

We never referred to it obliquely a few weeks back. Question, though–if one had (theoretically, of course) purchased an earlier edition in January and–naturally–been stunned and impressed by its quality, would it still be worth that person’s time and money to buy it again for the new improvements?

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Annabel – There were three online purchases I was about to make this week – and didn’t – because I couldn’t, for lack of proper technology and PayPal integration. URL please?

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