Service Untitled

AUGUST 30, 2010

When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. Some Fortune 500 companies, like Cisco and (ofcourse) Dell, also evolved their customer service strategies by adapting tools like social media, FAQ and specific (tech/non-tech) websites. A customer logs in and sets up a user account.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Men With Pens

JULY 11, 2010

I think we’ve taught people to expect blog posts often and continually, we’ve trained them to want it for free. I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! How much information is enough?

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

I agree that regardless of your degree, the time you spent getting it, the pieces of information you actually retained – whether from Survey of Science class or Philosophy 101 – mold who you are, how you think and how you approach your job. I decided not to drop the f-bomb on you this time.

2009 40

2009 AT&T Learning Resume 40

Stephanie LH Calahan

MAY 20, 2011

I wrote The Deeper Meditation Training Course first, then the audio course came out later. 3) Promote your post via social media. (4) She literally repurposes [cuts up] content - articles, advertising ephemera, photographs, promotional materials to create "mosaic" portraits! 1) Send an email response.

Social Media 100

Social Media PowerPoint Facebook Gifts 100