Remove Etiquette Remove Presentation Remove Survey Remove Training
article thumbnail

Solutions to Travel Planning Problems

Office Dynamics

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Handout: Slide Deck: Take the TRAVO Survey. In fact, even ground transportation modes such as train schedules work internationally. surveymonkey.com/r/T6G2SWZ.

Travel 100
article thumbnail

State of the Administrative Profession

Office Dynamics

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Later during the conference, Joan presented her annual State of the Profession address.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

State of the Administrative Profession

Office Dynamics

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Later during the conference, Joan presented her annual State of the Profession address.

article thumbnail

Service Untitled» Blog Archive » American consumers report.

Service Untitled

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Ages 45 to 54 topped the survey with the highest dissatisfaction numbers, and ages 55 to 64 had the largest percentage increase. So what does a survey like this tell us, and how can we benefit from such statistics? Of the 31.5%

article thumbnail

Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Ford also claims the change of ownership within the warranty period makes it difficult to reach the next owner.

article thumbnail

Service Untitled» Blog Archive » Shared Information for Customer.

Service Untitled

Odland said that if everyone at Office Depot knew as much as he did (in terms of cause and effects, how actions fit in with the rest of the company, etc.), the company would be much more cohesive and efficient.

article thumbnail

Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. For the last 30 years, traditional customer service recruiting, training, Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Networking.