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45 Professional Development Books to Level Up Your Career and Your Life

Success

To put this in perspective, here is a partial list of Dufu’s accomplishments: launch team member for Lean In; chief leadership officer at Levo, a career and social media website; president of the White House Project; associate development director at Seattle Girls’ School; and member of the Women’s Forum of New York.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

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Answering Reader Mail: Social Etiquette for EAs

Musings of a High-Level Executive Assistant

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). The EA's only direct reports are interns or other assistants. Teams work better together.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. Each department contributes so everyone in the company feels they are on the same team.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts.

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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! I suggested it to the person organizing the event so I could help out and work it, but also to meet the direct reports of my CEO and the rest of the team at the headquarter office there.

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. You know in the call center we have different ways for our team leads to provide feedback. It’s a little different.