article thumbnail

Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. You are entrusted by them to use good judgment when responding to the caller’s requests for information. As a telephone gatekeeper, you are a keeper of information. Click here to get your copy!

Etiquette 250
article thumbnail

Beyond Virtual Reality: The Metaverse And The Future Of Work

Allwork

Preparing for the metaverse evolution For individuals and businesses , the key to metaverse readiness lies in staying informed and adaptable. Individuals can benefit from cultivating a blend of technical acumen and soft skills like digital etiquette that the metaverse will likely demand.

Etiquette 325
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Practice Good Business Card Etiquette

Office Dynamics

Did you know there are etiquette rules for giving and receiving cards? Be sure the printed information on the card faces the other person (in other words, it’s upside-down to you). There are many books that discuss this etiquette point. The post How To Practice Good Business Card Etiquette appeared first on Office Dynamics.

article thumbnail

3 Simple Steps to Improving Communication Skills

Office Dynamics

You cannot afford to take the critical skill of communication for granted! Three things to consider to improving communication skills in the workplace: What is my goal or motive for communicating with this person now? Should you be formal or informal? Especially when communicating with co-workers. Is the person OK?

Skills 100
article thumbnail

Our false memory of work in 2019 is stopping us from having better conversations

Workplace Insight

The only grim entertainment still to be extracted from this bickering can be found watching the wild fluctuations in people’s critical thinking skills when faced with sets of information which back up their intractable stance, and those that don’t. Information technology is seeing to that. It is a very 21st Century conversation.

2019 104
article thumbnail

Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. Could the information I’m communicating be taken as hurtful in any way? How are your communication skills?

Skills 100
article thumbnail

A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? What information should your voice mail message contain?

Etiquette 100