Office Dynamics

APRIL 15, 2015

Succession planning for administrative professionals is critically necessary to ensure future success in every industry and every business regardless of size. .” This vibrant profession is continuously expanding to encompass higher levels of responsibilities and broader, dynamic opportunities.

International 100

International Administrative Professionals Assertiveness Etiquette 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services. I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. My CEO is new.

Attire 40

Attire Etiquette Clothes Time Zones 40

On The Job

FEBRUARY 9, 2015

While waiting for your interview, read an industry journal -- it makes a good impression and shows you as someone who is professional. What other etiquette tips should job candidates follow?' You don''t want to be caught playing Candy Crush before the interview or texting your BFF. Have a clean handkerchief or tissue ready.

Interviewing 100

Interviewing Etiquette Clothes AT&T 100

Service Untitled

FEBRUARY 21, 2014

So let’s assume the staff is well trained, industrious, customer service oriented, and all around great employees in the sales or service department, but what happens when a customer isn’t satisfied? Behind the Scenes Customer Satisfaction Customer Service Employees Etiquette Little Things, Big Differences'

Customer Service 40

Customer Service Etiquette Training Skills 40

Tips From T. Marie

AUGUST 19, 2011

The questions arise, when we begin to think about applying traditional etiquette rules to this progressive style of communication. Virtual assistance is an industry that is created by the very idea of using technology to communicate. Can we text an RSVP? Is it ok to e-mail an invitation?

Social Media 100

Social Media Phones Staples Facebook 100

On The Job

NOVEMBER 3, 2008

As with a face-to-face interview, you need to research the employer and the industry so that you can contribute meaningful comments. Tags: hiring managers prepare for phone interview how can i phone etiquette job preparation good impression phone interview job interviews find a job Anita Bruzzese. Be prepared.

Interviewing 100

Interviewing Phones Etiquette Confidence 100

Loosely Speaking

FEBRUARY 11, 2009

The usual etiquette of not blogging or Tweeting while in meetings didn’t apply during the meetup; interestingly, many were online and were actively sending links to one another as we talked, or blogging about what was said, or just Tweeting the meeting’s details.

Networking 100

Networking 2004 2009 Etiquette 100

Service Untitled

JULY 7, 2010

The company has been hiring representatives from the hospitality and sales industries finding their experience with customers to be a vital asset when dealing with customers who need empathy and the kind of understanding not taught in any training manuals.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

MAY 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer appreciation demonstrated by thank you notes Cheryl May 19, 2010 Customer Service , Etiquette 1 Comment This morning was the closing of one of my real estate properties that had been listed for nearly a year before it finally sold.

Customer Service 40

Customer Service Etiquette Business Cards 2010 40

Office Dynamics

SEPTEMBER 28, 2015

You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. Some days, the dragon is a little more tame and other days the dragon is on a rampage breathing fire. Do you know this dragon? Now, what do I mean by starve the dragon?

Training 100

Training Promotion Skills Learning 100

Service Untitled

APRIL 29, 2010

“ Enhancing Airline Passenger Protections&# describes the new rules and is designed to bring some consumer satisfaction from an industry that has consistently ignored the very basics of customer service. So the question that should be answered by the airline industry is “we know our technology, but do we know our customers?&#

Customer Service 40

Customer Service Travel Etiquette 2010 40

Professional Assistant Blog

MARCH 10, 2008

There is an entire industry dedicated to the issue; a sub-niche of personal development, capable of surviving and even thriving on its own. Who needs to be productive when the amount of stuff you have to deal with is cut in half? It’s understandable this has come about.

2008 100

2008 Cubicle 2007 Google Docs 100

BMT Office Administration

OCTOBER 4, 2022

Customer support is another industry where employee monitoring tools have long been the norm. Certain industry regulations require highly specific document handling procedures. Sales teams may also choose to record client calls to monitor the quality of their selling techniques and phone etiquette.

Filing 52

Filing 2020 Suppliers Social Media 52

Professional Assistant Blog

NOVEMBER 5, 2008

We have been the industry filing experts since 1985, and have found that the key to successful filing is to find the products /solutions that fit your needs.

Filing 100

Filing 2008 Cubicle 2007 100

Service Untitled

JUNE 4, 2009

The company does this so they can see how they’re doing relative to the rest of their industry. A lot of companies are in fiercely competitive industries. If someone else is doing something better or cooler, the company can adapt accordingly and make changes.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Stephanie LH Calahan

MARCH 25, 2011

I put in as much info as I need to find that contact at a later date (name, company, title, industry, etc). I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. My Mac Mail is searchable and makes finding contacts easy.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Service Untitled

JUNE 11, 2010

Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Most think it is too early to tell if the higher scores are going to signal a turnaround for an industry known for their poor customer service.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Who's the Real Boss?

FEBRUARY 21, 2018

Now I got asked to write on this topic of ‘mean girls’, and not surprising given my previous articles written on EA etiquette and the obsession we have with status. Whatever it is, it’s not cool, and not the way any effective admin team should operate.

Gossip 52

Gossip AT&T Agenda Etiquette 52

Service Untitled

JULY 26, 2010

In 1998, the US Advisory Commission on Consumer Protection and Quality in the Health Care Industry adopted the Patient’s Bill of Rights. I’m amazed at how the healthcare (the “care&# part is questionable) industry treats everyone as a captive customer. That was the plastic pitcher and one plastic cup!

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

MARCH 4, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Service Untitled

FEBRUARY 17, 2010

No matter what industry or company you work for, however, people are going to expect friendly service at the very least. Maria Palma is a professional writer and entrepreneur who spent 13+ years in the retail service industry as a salesperson and manager before venturing out on her own and starting her own businesses.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Professional Assistant Blog

MARCH 20, 2008

Event Planning: Event planning is a big industry that looks for people who are skilled in planning big events without a hitch. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills. Here are some ideas to get you thinking in that direction.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

OCTOBER 8, 2010

Customer relationships are based on a company’s service especially in the auto industry. When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse. The automobile brand owner looks to the future hoping today’s buyer will purchase another Ford.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

JUNE 15, 2010

In the service industry the employee is the face of your business. Work with employees who want to work on their career advancement. The motivation of knowing that tomorrow will bring new opportunities to employees motivate personnel to strive to be the best they can.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

AUGUST 17, 2010

So much work to be done in this industry! So arrival time is set for 2 hours after departure, but they know it’s really only 1:45. That way if they leave late, they’re still on time. And if they leave on time, they get brownie points for early arrival. Why haven’t they called us to help them yet?

Customer Service 40

Customer Service Travel Etiquette Policies 40

Service Untitled

MARCH 22, 2010

A well trained customer service representative from a reputable retail store can add lots of value to the hospitality industry. I’ll be anxious to hear how this new model works in the hotel industry. A great model for this is seen at Nordstrom’s.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Service Untitled

OCTOBER 21, 2009

It is a different way of thinking and a way I’d encourage companies in any sort of competitive industry to think. I think target abandonment rate varies on the industry and the type of service the company wants to provide. Would you say there is a target abandonment rate that support organizations should shoot for?

Customer Service 40

Customer Service Phones Promotion AT&T 40

Office Dynamics

MARCH 12, 2015

Just as accountants get their CPAs to demonstrate they have completed thorough study in their profession/industry, so should an administrative professional have a designation that shows he or she has put in their hard work to grow in their profession. (JB).

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

OCTOBER 7, 2010

We’re not looking only at our competitors in the credit card industry. We really look as being among the leading service provider in any industry and aspire to be the world’s most respected service brand. Answer: I’d just reiterate that one of our core areas of focus at American Express is to provide superior service.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Recruit CRM

FEBRUARY 21, 2022

A skilled recruiter is a valuable asset to organizations in all industries. Practice Common Etiquettes Just like in our day to day lives, practising common etiquettes can make a world of a difference when it comes to a positive candidate experience. Recruiters have a significant impact on candidate experience.

Interviewing 71

Interviewing Etiquette Phones Agencies 71

Laughing all the Way to Work

DECEMBER 17, 2008

We have been the industry filing experts since 1985, and have found that the key to successful filing is to find the products /solutions that fit your needs. Posted by Patricia Robb at 10:34 PM Labels: Administrative Assistant , hiring smart , professional assistant , top qualities Reactions: 1 comments: American Folder Company said.

Time Zones 100

Time Zones Filing IAAP 2008 100

Service Untitled

FEBRUARY 25, 2011

In the service industry, expectations change, and of course with the addition of the Internet, customers and clients have many more tools at their fingertips. Loyal customers are those who have stayed with organizations because of the high quality of their products or services over a continuous period of time.

Medical 40

Medical Customer Service Expenses Purchasing 40