Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. My phone number is (XXX) XXX-XXXX. Great post Richard.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Service Untitled

FEBRUARY 29, 2012

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. They can listen to phone calls. To read this part, click “read more.” So they have manageable team sizes.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

On The Job

MAY 21, 2009

Theyre given numerous tips on how to be successful. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. Its like a job. Sit in the front. Join networking groups.

2009 100

2009 Etiquette Interviewing Networking 100

On The Job

JULY 30, 2009

Labels: cellphone etiquette , texting while driving , workplace manners posted by Anita at 7:43 AM 13 Comments: Jacqui Barrett-Poindexter, MRW said. Especially the "I've landed' cell phone calls ;) Would also suggest 'not' multitasking with email, Twitter, Facebook, etc. Care to add to my list? Anita, great post!

2009 100

2009 Cubicle Phones AT&T 100

Laughing all the Way to Work

DECEMBER 5, 2009

How true that is! INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Admin in the Spotlight: Interview with Lynn Holgat. Why do we not use their full name? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue).

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

JULY 16, 2010

It gives you something to look at when you arrive the next morning and lets you know how to get busy right away. Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. Check: How much paper is cluttering your desk? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

I was happy just to know how to use the computer. Finally, I asked her how she knew the answers and what was she doing to get the information? Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I shied away from it however.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Admin in the Spotlight: Interview with Lynn Holgat. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Admin in the Spotlight: Interview with Lynn Holgat. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Admin in the Spotlight: Interview with Lynn Holgat. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Service Untitled

MARCH 10, 2010

Humor seems to always appeal to the masses, and the new Zappos commercial successfully calls attention to the company by creating the perfect juxtaposition of funny puppets speaking over the phone and cleverly incorporating a customer service message. How to get a customer service job Last week my friend Sara went on an interview at.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. How to get Office fat fast.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Admin in the Spotlight: Interview with Lynn Holgat. The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 5, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Admin in the Spotlight: Interview with Lynn Holgat. Do you need to book it or were you provided with location. Enter it in calendar. Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

From the young cadet who waited while I got my subway pass and directed me to the downtown core, to the man who recommended the High Museum and Atlanta Aquarium and gave me directions on how to get there. Admin in the Spotlight: Interview with Lynn Holgat. I especially enjoyed the Renaissance Art exhibit at the High Museum.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Admin in the Spotlight: Interview with Lynn Holgat. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Because I dont have the interaction that I had in the open space, I am not sure who to ask or who would know how to do it in a more efficient way.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2009

A manager has to have confidence that you know how to do your job. I also worked by myself for many years and wondered if I would know how to share. So how did I handle it the second time around? Make the interview count and ask the right questions. Admin in the Spotlight: Interview with Lynn Holgat. Hire smart!

Management 100

Management Time Zones IAAP International 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40