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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats.

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Debrett’s unveils etiquette guide for hybrid working

Workplace Insight

Debrett’s, the well-known authority on manners and etiquette, has created a guide to hybrid working etiquette, sponsored by Poly. The guide claims to offer updated advice for the hybrid work era at a time when -it says here – etiquette at work has never been more important. Nobody will applaud your stoicism.

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An Admin’s Guide to Virtual Meeting Etiquette

All Things Admin

The way you dress can also have a big impact on how you perform your job – even if you’re not attending a virtual meeting. Follow In-Person Meeting Norms You wouldn’t wander into the boardroom at work 15 minutes late while munching on a cheeseburger and talking loudly on your cell phone. So don’t enter a video meeting that way, either.

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A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? How should you put someone on hold or transfer a call?

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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The results led to our first “ Email etiquette ” story. It also resulted in even more suggestions on how to improve online communication. Here’s another sampling of readers’ complaints – and how you can prevent or rectify matters. Microsoft is still looking into how to correct the problem in Outlook 2010.

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Cubicle Etiquette 101

Professional Assistant Blog

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you need to talk on the phone, make sure that you keep your voice to a lower volume.

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Office Fridge Etiquette

Professional Assistant Blog

Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Heres an article I recently found on office fridge etiquette. Do you keep it in the office fridge? Having Trouble Planning A "Non-Religious" Office Party?

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