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How to Set Communication Standards: Tips for Admins, Leaders and Teams

Eat Your Career

Some conversations still take place in person…but many others happen via email, in virtual meetings, or within collaboration tools like Slack and Teams. If you’re struggling to manage the flow of communication with your leaders or with your team, this video will help. The article below summarizes the video content.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

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How to Help Your Sales Team Overcome the 4 Most Limiting Mindsets

Success

Sales managers can best support their sales teams by helping each seller identify the mindsets that are limiting his or her sales performance—and then helping the seller overcome those mindsets. Sales managers must help their teams identify and eliminate these restrictive mindsets. What is a sales mindset? Photo by Rido/Shutterstock.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Outreach Marino is more excited to get on the phone than your average person. So, she records video journals on her phone to verbalize swirling thoughts. Eat Marino goes to dinner with her husband and publicity team at Porter House Bar and Grill in NYC, where she orders filet mignon.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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5 Strategies for Building Relationships with Coworkers In the Era of Remote Work

Success

Reach out to a colleague through email or chat, and say, “‘I’m noticing what you’re working on. Telling your colleague whether you’re interested in having a 15-minute phone call or a five-minute video call makes it easier for your coworker to say yes. Don’t multitask or spend time on your phone. Goldfarb suggests.

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Ground rules for team meetings

Practically Perfect PA

A really fundamental task for assistants is organising your department team meetings. If your organisation is anything like the businesses I used to work for I bet you organise A LOT of team meetings. Simple ground rules for team meetings. Turn their phone onto vibrate. That’s crazy right? No PowerPoint .

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