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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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What To Do (And What Not To Do) At Your Office Holiday Party

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But what you might not be thinking about is that your behavior at your office holiday events might directly impact your career headed into 2024. It’s not just Santa who’s watching… Not to scrooge all over your fun workplace event, but it’s helpful to have a strategy and a mindset on how the holiday party might relate to your position.

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. Join my email list here if you want to get an email when a new episode goes live.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

LEADERASSISTANT.COM

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Step three of her communication program, nailing down information, involves deeper research before an event or meeting—learning a client or colleague’s likes, dislikes, past work and more. Recently, two of her colleagues came to an understanding that when one sends brisk emails, it isn’t yelling. No one spoke…. It broke my heart.

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Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

Ciara Trotman is an executive assistant and event planner with over 20 years of experience in corporate finance and big box technology. Jay Z CONNECT WITH CIARA Ciara on LinkedIn ABOUT CIARA Ciara Trotman is a veteran Executive Assistant and Event Planner.

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