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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Transactional milestones are any events that move the customer through the purchasing experience. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS! You will receive another awesome and highly entertaining email from us as soon as your items ship… Talk about a hook!

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. Join my email list here if you want to get an email when a new episode goes live.

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Make the Most of Networking Events with a Post-Event Plan

Jen Lawrence

Then stack all of this on top of your everyday life obligations, and it’s hard to truly reap the benefits of the event. To ensure you get the most out of networking and professional development events, create a post-event plan. Know your limits and set aside time following the event to recover physically. Do a Debrief.

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Event Management for PAs – how to create the basic plan

Practically Perfect PA

As a PA/EA you already regularly organise meetings and minor events. However, event management is a skill that is a little, ok a lot more specialist. You probably organise the social aspects too, certainly the office Christmas party! If you have been asked to organise a conference as part of your role, know that this […].

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Webinar Etiquette and Protocol for Live Events

Office Dynamics

We’ve been hosting a free monthly webinar since January of 2015 and as the events grow each month the chatter during the event increases. If you are having difficulty logging in, please follow the steps sent via email for troubleshooting guidance. It’s time to talk about webinar etiquette.

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5 Email Templates You Need to Use

Jen Lawrence

No one – I mean, no one – likes writing out the same information in emails over and over again. And then you spend about ten minutes looking for that specific email rather than just trying to recreate it. Save time and frustration by creating email templates to help with your everyday communications.

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