Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). Is there funding out there for education? . Check your local education campuses to see if you qualify. It can be a very hard sell.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

On The Job

AUGUST 25, 2011

Up to 70 percent of working adults say they've been bullied at some point in their working lives, and 53 percent to 71 percent of the bullies are in management positions, Civility Partners LLC says. But businesses may have another incentive to offer such training. I just think it opens up a whole can of worms," he says.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

AUGUST 30, 2009

We have prepared something fun and educational to get you through the last quarter of 2009. I hope you will check out the next set of videos -- they have a new twist while being educational. Company Holiday Party Etiquette. I don't want to give too many secrets away; here are a few topics: * Preparing for Your Annual Review.

Holidays 100

Holidays Etiquette Gifts 2009 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP 2009 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Service Untitled

JANUARY 13, 2014

Let the primary focus begin with becoming educated and a thoroughly informed consumer. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. 23, 1 p.m. . " Warning!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

FEBRUARY 14, 2009

There are many teachers in my extended family and it seemed like something I could do well, but our family did not have any money to further my education and I became a secretary instead. I helped my husband occasionally with his Event Management Projects and when it came to graphics I always took his help, I still do. " Warning!

Time Zones 100

Time Zones IAAP Holidays International 100

Professional Assistant Blog

MARCH 20, 2008

Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. Some assistants regularly manage small budgets when planning functions or have bookkeeping responsibilities and work regularly on spreadsheets.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. I have always been a believer in sharing ideas and have received my best education from other assistants. When you suspect a co-worker has a substance abuse.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. When you suspect a co-worker has a substance abuse.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JUNE 14, 2010

Compare it to being a parent; we help our children through guidance and education to become accountable for their own actions. Isn’t it up to team leaders and managers to supply the platforms that the customer service representatives can use as models, but still think independently for exemplary customer service?

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Service Untitled

SEPTEMBER 22, 2010

Answer: What we do in training is make sure that our customer care professionals do several things and do them exceedingly well. We want to be sure we are empowering our professionals, providing the environment, training and support to empower them to leave a positive, lasting impression on our customers and effectively serve them.

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 10, 2010

It's up to us to educate them on the benefits of an assistant. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 11, 2009

Her office encouraged her when they saw her knack for numbers and she pursued further education and is now a junior accountant. Very educative!! Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. very informative entry!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JANUARY 23, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Service Untitled

JUNE 15, 2010

When an employee reaches a five, ten, twenty year or more milestone in the company, or has achieved additional certification or education, special recognition is appropriate. Employees should be able to voice their opinions and concerns to management without the threat of repercussions.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. When you suspect a co-worker has a substance abuse.

2010 100

2010 Interviewing Time Zones IAAP 100