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5 Ways To Avoid Well-Being Washing And Provide Authentic Support To Employees

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In a recent survey, 51% of participants blamed their boss for not taking the right steps to support their mental well-being. Foster work-life balance When IOSH asked survey participants which changes they’d welcome from their boss, flexible working was high on the agenda. This is already a reality for some, like in the U.K.,

Health 319
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These 10 Remote-Friendly Companies Help Pay For Employee Vacations

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In a new survey, 62% of people said “vacation time” is one of the most important job benefits. . In a new survey , 62% of people said “vacation time” is one of the most important job benefits, following closely behind remote work (77%) and salary (83%). . The company also offers personal travel discounts. . FullContact.

Travel 312
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Has the holiday shopping season started off with quality customer service?

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Dozens of surveys state that customers will pay more for a better customer service experience. There is no way however anyone can guarantee that this kind of shopping will continue for the next five weeks, nor does it guarantee that any of these shoppers will return to the stores which offered the biggest discounts this past weekend.

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‘Tis the season to rev up the customer service

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Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. The average holiday shopper will spend 15 hours this season shopping for presents.

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Small Business Saturday – a boon for local retail stores

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A survey done by American Express revealed one-half of the nation’s retail sales come from small locally owned businesses. All in all, it seems like a positive holiday shopping season with merchants thinking positive thoughts.

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Amazon.com takes first place in customer satisfaction

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A Christmas Customer Satisfaction Index survey showed Amazon as the top online retailer to best satisfy consumers during the busy holiday shopping season. The survey was based on five main categories: Quality of service. With that comes the search for discounts and vouchers prior to their purchases. Functionality.

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Walmart’s dismal customer service scores drive customers away

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Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season.