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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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My @Charter Post Follow Up: Customer Service—Actions Speak Louder than Words

Tips From T. Marie

Categories: Business Tips As a business, you can tell people all you want that customer service is important to you but the words alone don’t make it true. A few months back I wrote this article about the great customer service I was receiving from Charter via Twitter. Business Tips'

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What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow.

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Tips For Identifying Your Workforce Critical Skill Gaps

Office Dynamics

With that in mind, we have put together a list of 7 tips you can apply to identify the skill gaps within your company. They might need to expand their skill set in the field of technology, customer service, or somewhere else entirely. Feel free to get in touch on Facebook or Twitter. Identify the Goals of Your Company.

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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. I share quick (approx 5 minutes) tips during the week.  Twitter [link]. Provide Customer Service Even If The Service You Are Providing is No Cost.

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Empower employees to deliver better customer service

Service Untitled

The front line employees are often the representatives who will have to make decisions when it comes to customer complaints, customer questions, and overall customer satisfaction. The art of customer service stretches well beyond the product, the prices, and the reliability of an organization. So how is that done?

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! The Bosss Corner Be sure youre getting the most from your assistant. Download our free white paper, "Defining Assistant Excellence".

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