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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

This evolution has largely been driven by the rise of social media, influencer marketing and the emergence of innovative digital platforms. Jeffrey Steadman, community engagement director for Cotopaxi, says people don’t just want a product anymore. Social media has redefined how brands engage with their communities.

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10 Reasons Why a Virtual Assistant Can Help Your Home-Based Business Succeed

Tips From T. Marie

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Increased Flexibility Virtual assistants are typically available on a part-time or project basis, allowing you to scale your business up or down as needed.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment.

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Looking Good, Feeling Unstoppable: Skin Pharm’s Maegan Griffin on Finding the Confidence to Get Started

Success

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. Social media is a tool that cuts both ways. However, Maegan advises being careful with your social media use.

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Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

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Prepare a strategy for social media customer service

Service Untitled

Businesses work social media to help make them successful, but it is wise not to just rush in and set up Facebook and Twitter accounts without having a viable plan. Social media is vulnerable to circumstances, content, and interpretation. A business never wants to get into any kind of social media over a crisis.